ALDI 7390 Ohio 161, Plain City, OH 43064

"I went in Saturday. There was one employee working the register and three on the floor “stocking” I had an issue with the self checkout and the one employee running the register was visibly clearly overwhelmed, so I went to find another so he had a chance to clear his lane. The employee I approached on the floor, when presented with my issue responded “go ask the guy up there” and pointed, then tried to walk away. I said there are like 15 people checking out, can you please come help? And she acted exasperated and came up to help. A few seconds later the employee at the front called to ask for help, and they literally told him no and he could handle it. I feel this was completely unacceptable and a bad look. I get the less employees less cost thing, but the ones there should be willing to help."

"I had a very poor customer service experience with a cashier named Sarah and the manager that was present on 12/30/22, unfortunately I did not get his name. Sarah was upset that she scanned an item that was not with the order. When my sister apologized three consecutive times. She proceeded to push the milk back and squish everything on the belt behind it clacking together glass bottles. She did not acknowledge what was being said to her. She had an unkind and unprofessional attitude as she continued to scan out my order. It had nothing to do with the way she handled my products but more her unprofessionalism and it was matched by the the unprofessional manager."

"Aldi has been my go to grocery store for a long time, long before it was popular. I'm starting to not love it. Prices are higher just like everywhere but the service at this particular location is terrible. Associates laughing and talking to each other while checking out customers who they ignore. No "hello" or "thank you ". It's very annoying. I would much rather shop at Costco next door."

"Always clean and well stocked. We love the selection at Aldi. They have some great prices and products. Absolutely love their brioche buns, they are the best we've found!"

"Very nice newer Aldi. It is what you would expect from the chain, but the layout is nice and clean and good space. No troubles making it through the line either when I was there. The folks working there were very helpful as well. Would go there again to shop."