Sally Beauty

"They don't seem to take what customers are requesting to heart. I have requested the Bump Stopper-2 for two weeks now, and they don't seem to be in a hurry to accommodate. Bad business"

"My experience was horrible. I will never go back to this store. I was surprised because all the past worker at this store were usually nice. Apparently the store is under new management because all past employees were incompetent so someone else has come in to rescue the store. I was just in store to weeks ago and brought certain products and they were no longer there so I asked if they were discontinued and was told the store never sold the Product. I feel that it is of poor ethics to speak ill of past employees to customers. My whole experience was horrible. I will never go back to this store in Lorain, on Meister rd again."

"poor customer service. Evelyn and another young lady held a lengthy convo amongst themselves and when I asked for help, as the only customer in the store, I was treated as if I was a bother. Additionally, I was reminded multiple times about the costs of the items that I was picking up as if there was some type of assumption about ability to pay for $8 nail polish WHOA typically work with the store manager who is knowledgeable as well as personable"

"Good products but the customer service is horrible. When you walk in the door nobody greets you. I could get over that, but today I asked a worker (hefty Latina girl with glasses) if they had hair extensions in the back. She tells me no and keeps doing whatever she was working on. I asked her coworker to check for me, and he comes out with boxes of hair extensions. I should have walked out and not spent $130 because obviously sales aren't important to staff there. Super ghetto...I'll take my business to Midway Sally's."