Rite Aid 2853 Grove Avenue, Lorain, OH 44055

"This pharmacy is a joke. It didn’t used to be but recently I’ve been having too many things happen. They shorted medication, which got my dr involved. The staff doesn’t know how to do their job correctly. None of them know what is needed to be working in the pharmacy. I’ve gotten told that I wasn’t on a medication which I’ve been taking regularly for years. It was because one of the pharmacy techs didn’t know how to do their job. I also had to send in a prior authorization for one of my medications, that’s fine. What made me upset was I had been waiting for that medication to be approved. They never told me that everything went through and I was able to pick up the medication. And when a medication needs to be ordered, they never tell you about that either. I’m not mad at either of the pharmacist. They are the only thing that is holding that pharmacy together. I hate to do this because I used to love this pharmacy but me and my family will no longer being attending this pharmacy"

"I've been calling for two days, at different times, and no one will answer the phone at the pharmacy. I've tried checking online and the website can't find my info that way either."

"This has been our pharmacy for years , but when it takes three days and still gotta wait for my child's prescription... Way too much for me. The new pharmacy staff is ridiculous. If I could give a zero I would."

"I like to shop here for seasonal items, they always have really cool stuff which is surprising for a pharmacy store. They usually have good sales too."

"Very clean store, in and out. Employees are very kind and helpful. Pharmacy is awesome and very efficient. Pharmacists go over and beyond to be helpful. This is a keeper of a store. Kudos to all at rite aid at the GROVE AVE/RT 57 store. Thank you for always being there for me and all your customers."