Laser Zone Canton

"Had my daughter’s 18th bday party here with her friends. We decided to do 2 games of laser tag only and that was set up easily…. Then she decided to hold her party there so we expanded to the package with pizza and pop & they switched that easily as well. Manager was nice while scheduling. The party room is VERY small and the 10 of us were cramped. We had to ask for our pop after their first game. They decided to do their second game before the other party in the room beside us was ready because they wanted to do get in before they did and didn’t have to wait. They coded everyone in our group in and they were waiting at the door to go in. After about 5 or so min of them waiting, they hadn’t been let in. The other group came out of their room and without us knowing, they started coding a group of about 20 ppl. I went to the desk at the request of my daughter and asked about them. I requested our group go separately due to some sensory/panic/anxiety issues with most of our group and were told the other group was already started coding in and they were sorry but did nothing. We were told we should have said something sooner even though we explained they weren’t told they would be all going in together for the second game since the first game they were alone and we assumed the parties played with just their group. The kids weren’t even told that they were waiting for the other group or they could have asked to go separate. After the game, all of the kids came out stating what a horrible time they had. Stated the other group of adults were rushing at them and targeting their group (they stuck together during the game at my prompting since they weren’t comfortable playing with the other group). Sad that this was my daughter’s 18th bday party and they didn’t have a great time after their first game. Upon checkout, we were asked how the game was and I told her it was awful and explained the other team’s behavior in the game and she seemed shocked because of where the other team worked. No offer of a discount because we weren’t happy, no offer to separate the groups due to the discussion, no trying to make it right. We won’t recommend and will not return!!!"

"We called very last minute on a Saturday night with a large group 21 Birthday party and the staff got us in thankful the staff is very friendly energetic and all seemed to care about the guests experience the lobby area is amazing clean plenty of things to keep you entertained while waiting for your game to start the playing area is one of the best I’ve seen for a laser tag loved the multi levels and rest of the arena we definitely will be back not only for laser tag but to try your escape room I’ll try and add a snip of my video from the game play but for now the scores will have to do"

"I haven't visited for years so it was a fun afternoon activity for the kids and adults! They loved the multiple levels and scoring plus grandpa and dad could participate. Fun arcade games too!"

"Have not been here since my teenage days. Took my nephews for some fun. Had a blast. Layout is still the same it was 30 years ago, but we still had an absolute blast. Will definitely go back for a night out with the kids again."

"Wonderful staff! I booked a kids birthday party and the team at Laser Zone were so patient, kind and you could tell they wanted the kids to have a great time. Even my four year old and I were able to enjoy while I held his pack. Zach and team, thanks again! I appreciated the stress free outing!"