GameStop

"Went in to buy a battery pack for my Xbox one controller. I had not been in a GameStop in a while and wanted to help support a business instead of ordering on Amazon. I made a mistake. The battery pack was the wrong size. I arrived at home and opened the box like anyone would. Once I found out, I put everything back in the packaging and attempted to return it for the item I needed. The sales associate stated that nothing could be done because the box had been opened. Now how was I supposed to know that it did not fit unless I opened the box? I was willing to even spend more money to get a new charging dock if needed but when the rep was unwilling to help, o was not spending another dime at this company. I emailed corporate and they offered trade in or in store credit for a lesser amount. I would not recommend this company. It’s businesses like this that cause customers to order online from Amazon. Even returning things online is easier than working with this company. I now see why there company stock was down 14% today. They do not care about customers."

"Horrible customer service. Don’t waste your money here. Lesson learned. I’ll buy from Amazon or Best Buy next time and I recommend you do the same."

"If I could give negative stars, I would. I definitely would not recommend purchasing anything from this store or going there PERIOD. There was one employee working behind the register with a store full of other customers, at least 15. Since there was one employee assisting two customers Christmas shopping/deciding what to purchase from behind the counter, the employee could not assist customers who picked items and wanted to check out. Making things even worse was the employee didn't even acknowledge myself or anyone else who patiently waited for more than five minutes to pay for items. My money is best spent in establishments who value their customers more than this place."

"Our son loves Mario right now and they had a great selection during Christmas. I love the Last Airbender, they typically have apparel for that also. We bought a controller but it stopped working, we were able to take it back and exchange it no problem. The cashier was friendly and helpful and answered any questions we had."

"Not a bad location, but GameStop is turning into the next Hot Topic. They are trying to appeal to mainstream consumers of media outside of games. There was a decent selection of items and a good-sized clearance section. The tabletop dice were tempting, but I passed for today."