Kids Foot Locker 2100 Florence Mall, Florence, KY 41042

"If there was a way to give a 0 stars I would. I was in there looking for shoes and left my bath and body works bag in the store. When I called the store after I got home and realized I did not have my bag the woman working confirmed that I did in fact leave it and was able to come back the next day to get it. When I arrived the next day on my lunch the 2 employees working claimed they gave it to my husband earlier that morning. After calling my husband I in fact found out that he did not pick up my bag as he was at work 45 minutes away all day. After telling the employees this they said someone came to get it. That does not make sense though as nobody would randomly know that I had left a bag from bath and body to come In and take it. The bath and body was for my daughter who wanted sanitizer and lip gloss. Someone took my bag and it was not my husband. If you look at the cameras you will see that nobody in fact came in and walked out with my bag which means someone there has it!! The employees were very rude and I believe that someone there kept my bag"

"Worker was the opposite of helpful. i asked if they carried the shoe i wanted (says online they do) and she goes “uhhhhh i don’t know. probably not” and did not move a muscle to pretend to look"

"Extremely rude. Tried calling in before they were open. Wasn't sure of the hours. Very rude on the phone letting me know they were closed, etc and then hung up."

"This is the only shoe store that carries Jordan's to fit my granddaughter. She wears a 7 to a 7 1/2 so she can wear a boy's 6 1/2. So for three straight years now this is where we have bought her Jordan's that she loves so much."

"My daughter and I were the only customers in the store. Two sales people stood at the register and did not even acknowledge us We spent @15 minutes looking at shoes prior to decidong to leave. Horrible service!"