Rally House Strongsville

"Had a nice selection of stuff we were looking for. Friendly helpful staff."

"Great shop! Prices a bit high but great merchandise"

"Definitely one of the nicer Rally House locations I’ve been too. Was well stocked and the staff were friendly. The only issue I had, which is with every Rally House I’ve ever been to, is that none of the locations I’ve ever been to are wheelchair/walker friendly. The racks and stands are packed so close together that you bump into things constantly when trying to look around the store."

"Great place to shop. Tons of things for each team. The staff is very helpful. I live in Seattle but make a point of going to the store every time I come to the Cleveland area."

"So, I went into this store today to look for some new apparel. As I walked in, ALL of the employees were standing together behind the registers talking. I got the usual "welcome in greeting" from only 2 of them. It was 2 males and 2 females. They continue talking about their fellow employees and what was going on behind the scenes. This was VERY UNPROFESSIONAL! As a customer service person myself, I was embarrassed for the ones they were discussing. NOT A SINGLE EMPLOYEE ASKED IF I NEEDED ANY HELP! Finally, one of the gals came out to the floor, asked a couple if they needed help, the husband and the female employee had some banter and laughed about it. I had other items in my hands that I put back and went to the registers to purchase what I wanted. In all honesty, I should have not purchased anything, but wanted to see what kind of service I would receive. Yep, got to the registers and both male employees ignored me because they were to busy on their phones! I put my things down in front of one of them and it was like I was interrupting him from his phone. Mind you, neither of these boys acknowledged me. I could not get rung out fast enough. Oh, also, that couple, the only one's who were asked if they needed help walked out without purchasing a thing. This was absolutely the worst experience I have ever had there! I had to look at the most recent reviews, and seen that so many gave 5 stars. Today was no 5 star review. Mind you, I have been there several times and had great service, today just wasn't it."