Starbucks,

Pavillion Shopping Center, 2692 Madison Road Rockwood, Cincinnati, OH 45208, United States

"If you don't want ice don't come here. If you don't want to play the starbies game and pay 8 bucks for a cup of ice.. don't come here. They will only fill your venti half way.. IF THAT and try to blame it on a new "corporate " rule. NO OTHER STARBUCKS does this. This is a ROOKWOOD RULE."

"Disappointing Starbucks Sandwich Experience I recently visited Starbucks with the hope of enjoying a satisfying breakfast, only to encounter a disappointing experience that compelled me to share my feedback. The breakfast sandwich I ordered lacked the quality I've come to expect from Starbucks. The bread was soggy and split to the point of, overshadowing the intended soft and enjoyable texture. Furthermore, the filling seemed haphazardly assembled, with uneven distribution and a noticeable lack of freshness. What should have been a delightful morning meal turned into a regrettable experience. The anticipation of a flavorful and well-crafted sandwich was replaced with the realization that the execution fell far below the standards I associate with Starbucks. I value the consistency and quality that Starbucks usually provides, and this experience was a departure from that expectation. I hope this feedback serves as a constructive reminder to maintain the high standards customers have come to expect, particularly in the preparation of breakfast items. I encourage the team to revisit their sandwich-making process to ensure that each item meets the brand's reputation for excellence."

"I love this Starbucks location. Everyone is usually so engaged with their guests. I was surprised when I had to ask for my drink 4 minutes after it was supposed to be ready. There were a few people inside but only 2 cars in the drive thru. Once they saw my order it was made quickly and with a smile."

"The place is great. Service has been good to me the few times I've been here, lots of people so prepare if you plan on staying here especially during these cold days. Lots of seating, like the pick up counter is near the entrance although as I always state that they should ask customers name & hand it to them since someone can easily go to the counter & take it without realizing."

"I may have just hit this location on a bad day while traveling- but I waited 15 minutes for my coffee- which isn’t the end of the world but is a long time when normal times are under 5 mins. The place was packed but it was 2pm on Friday. It’s right off the highway so that is nice from an access standpoint- but the specific parking lot is a U-trap and when it’s busy it’s messy. The actual drink was fine- just the experience was poor. So hopefully if/when you go it will be faster for you."