Starbucks,

2911 Woodside Drive, Cincinnati, OH 45221

"Do not order here, it takes forever to get your drinks"

"Had to argue for them to just give me a large water. “No you can only use our little baby tiny water cup”. I’m thirsty man, just give me the large cup!"

"Service used to be excellent, and the coffee is great - however, I always order a plain black coffee as they used to serve it right away. Since they have stopped doing that now I have to wait 10 minutes for a simple pour... Deal breaker for me"

"I give places like this multiple chances to make sure its not just certain personnel that are incompetent, but unfortunately it's been four times in the month of January that this starbucks has: - Given me an incorrect drink. - Made me wait for my drink while others that were behind me in line got their's first. - Shorted my drink (ordered a large mocha but only filled it up half way) It's unfortunate that on a college campus these are the highest quality candidates that were chosen and represent the company as well as the school."

"Tonight when I arrived at Langsam I decided to get a drink before getting work done. I ordered my drink at 8:48 and did not receive my drink until 9:04. My first thought when I got in line was that the barista ringing me up was rude and seemed annoyed I was getting in line near close. There were a few other customers who ended up getting in line right after me. The same barista kept taking orders, but there were two other baristas who did not come to help her making drinks nor ring anyone up. One of the baristas cleaning was mopping the floors and wiping down the table w/ stirring sticks, sugar, etc, while the other was doing other tasks in the back. Continuing to clean was basically pointless considering clean up would need to be done again after all customers had received their drinks. After a few minutes the lone barista actually serving customers began working on drinks again while the other baristas continued not to do their own thing. I did hear the barista helping out customers say she did not know how to make a few drinks, but again she did not have help until the barista was finished cleaning. Around 8:56 someone came up to the register to order, but the barista who was cleaning told him they were closed (without looking at the clock) unless he wanted something other than a frappuccino. Again around 8:58 two customers came up and were able to order, but a girl who arrived at 8:59 was told they were closed. I believe this completely unprofessional. While I understand the frustration of customers coming near close it should be about the customer, especially when customers are arriving before close time."