Dunkin',

205 Calhoun Street In Shell Gas Station, Cincinnati, OH 45219

"I had to make my coffee here. My sister was at good Samaritan hospital. She wanted a hot mocha. Had to heat it up after making it as well."

"Staff can be over worked, stressed then impatient. Ingredients run out, everyone becomes frustrated. This Shell/subway is not really a Dunkin, just a rack of donuts by the bathroom."

"Majority of the time my order is wrong. I loveeeeee dunkin and usually it's only THIS location that gives me issues. Literally 2 weeks ago I sat in the drive thru waiting over 20 mins for my drink, only for them to realize that I was still at the second window waiting,to ask me what was my order again! After another 7 mins, they then ask me to pull to the front of the store and someone will bring it out.. when she brought it out , my iced latte with whipped cream was smashed into a cup because apparently they ran outta dome lids.. wasn't accepting that nasty looking coffee because eww!!!! Soooo I had to go down colerain to the one attached to the gas station to get my order made the correct way the 1st time. I definitely wanted to waste my time sitting in your parking room lot only to not get my latte and I ran over there on my 10 min break, took me over 30 mins to get the latte I paid for, that I ended up having to decline and ask for a refund. Please do better especially when I'm spending at least $15 per trip and I come everyday!!!"

"This is not a Dunkin, this is just a gas station that has Dunkin branded donuts and coffee. This is no more a Dunkin than a Kroger is a Krispy Kreme."