Starbucks 1230 Rombach Avenue, Wilmington, OH 45177

"Employee and manager were both rude. I order the same thing every time. never ever do I drink hot drinks and when receiving what should have been my ice drink I was handed a hot drink then the employee and manager wanted to argue with me about their mess up saying I said the wrong thing. The short hair woman with glasses and the woman with long black hair. I'll never go to this Starbucks again. Definitely worth driving 10 mins further for better service"

"Very nice place. Wonderful coffee."

"I ask for a mocha Frappe no whip no drizzle n got a drinkthat tasted like straight hershey syrup and wasn't even frozen.then refused to make it right"

"Great service. Fast and friendly. Every morning stop."

"Stay far away! First time at this Starbucks, and I have been to many with wonderful service. There were three workers, one of which was new. We waited 40 minutes because they were so slow to make the in house orders, then I made my order, which was for a large pumpkin cream cold brew. I received the small. I mentioned this to another worker and was told I was charged for a small. I waited for her to continue, expecting a apology and the proper size beverage. Instead, I was told if I wanted the size I ordered it would be a few minutes and I could pay for it. The worker had an attitude, rolled her eyes at me, and so I left with my small. Then they forgot my friend's muffin which she wanted warmed. When my friend handed it back to get warmed, more eye rolling and attitude. I work in customer service. I understand it's a pain. But you honor the customer's original request at your expense if you mess up. Not the other way around."