Von Maur

"Located on the quieter fringes of the Green Town Center, Von Maur stands as a testament to the enduring appeal of quality department stores in an era where such establishments are becoming increasingly rare. This large, elegantly appointed store, despite its somewhat secluded position, offers a tranquil escape from the typical retail frenzy, often appearing less frequented than one might anticipate for a venue of its caliber. The true essence of Von Maur's allure, however, lies in the unparalleled service and personal attention provided by its staff, particularly highlighted in the shoe and dress departments. The shoe department experience, for instance, becomes a story worth telling on its own. On a quest for the perfect pair of shoes to match a wedding dress, I was assisted by a woman whose expertise was immediately apparent. She didn't just fetch shoes; she observed, considered, and ultimately guided me with a refined eye for style and fit. When one pair, seemingly perfect at a glance, didn't quite complement the look as hoped, she was quick to notice. With a blend of professionalism and genuine care, she explained why they weren't the ideal choice, helping me see what I hadn't noticed myself. Her guidance was not just about sales but about ensuring I would look and feel my best on a significant day. Equally impressive was the dedication of the lady in the dress department, who, despite the store's limited options in petite sizes, worked tirelessly to provide alternatives and solutions. Her effort and enthusiasm in finding the right dress underscored the exceptional level of customer service that defines Von Maur. In an age where the personal touch has often been lost in retail, Von Maur stands as a testament to its enduring value. It's not merely the quiet location or the elegant setting that makes Von Maur the last of its kind in the area; it's the people who work there, whose expertise and kindness transform routine shopping into a memorable experience. The shoe saga, a testament to this, highlights how a simple act of purchasing can become a story of exceptional service and personal care, making Von Maur not just a store, but a cherished shopping destination."

"I didnt buy anything today. I brought a Friend, she had never been. The home section is where I buy all wedding or gifts for my Friends or when my Daughter needs a gift. Such a great store. Piano player is phenomenal!"

"I love Von Maur! Von Maur does retail like no other. Quality! In everything they do. I always find great gifts. The customer service is spot on. The holidays are great there. They do Christmas decorations like the old time department store did. I can not say enough good things about Von Maur."

"When you are looking for a really nice gift for anyone in your family and you are near Dayton, you should stop in and see Jeanie, and Jeffrey. I have rarely had such wonderful customer service, or met nicer people. I recommend this store to anyone."

"I recently had such a wonderful experience with the customer service at Von Maur that I couldn't help but share my positive review. From the moment I entered the store, I was greeted by friendly and attentive staff members who made me feel welcomed and valued as a customer. Deborah was extremely knowledgeable about the products and services the store offered. She was able to answer all of my questions and provide helpful recommendations based on my needs and preferences. It was clear that she was genuinely interested in providing excellent assistance and ensuring my satisfaction. She went above and beyond in assisting me. Deborah patiently guided me through various departments, helping me find the items I was looking for. I was really impressed with the level of personalized service I received. Overall, the customer service at this store exceeded my expectations. Their attention to detail, personalization, and problem-solving abilities made my shopping experience enjoyable and stress-free. I will definitely be returning to this store in the future and highly recommend it to anyone looking for exceptional customer service."