Starbucks

"It is really frustrating that this Starbucks opened up here. We already have a great local coffee shop almost next door. I wish Starbucks would stop positioning itself in locations that drive out local businesses."

"This happened on Sunday, February 4th. I placed an order in the drive thru. My total was $10.20. I gently handed the cashier $20.20 ( $20 bill and 4 nickels). The cashiers hands me my tall hot chocolate and my breakfast burrito, she says have a good day and I say I need my change please, she says no, yoi gave me $10 and .20 cents. Then she gets her manager, I see through the window that the manager completely ignores her. Then a minute later the manager comes to the window and says "you handed her $10" I was in disbelief, she just assumed I was a thief. I said check the cameras please, she said I'm not able to do that, I'm a shift leader, come back tomorrow when the manager is here. I came back today 02/05/2024, not just for my money back, bust because I was emotionally distress with the incident and because I wanted the manager to know what happened. I went in there, I asked to speak to the manager and she I asked her if she knew what had happened yesterday, she says, oh yes let me get your money back. I had to wait 5 minutes to get my money back, and she went and sat back down, no apology, nothing. I left the store feeling worst than the day before. I was treated like a thief, I get no apology. I spend about $300 a month at Starbucks. My account can prove that! I would never lie to keep anyone's money. I feel that the cashier should have paid attention when handling money, but, I'm more upset at the shift leader and the manager. Please train your employees better so that thid doesn't happen to no one else."

"I’m assuming it’s based on them having opened fairly recently but this location consistently runs out of inventory and has yet to learn how to make drinks correctly. I’ll let them operate for a couple years before I return and simply drive further out for better service at another location."

"First day back to work after maternity and wanted to treat myself to a delicious drink on my way in. I knew it felt light when I picked it up, but I needed to go. I opened the lid when I got to work…. You pay almost $7 for only maybe 3/4 of a cup of coffee? So disappointed and it feels like I’ve wasted my money."

"The team here is always nice. Being a brand new store, you can tell they are working hard. My drinks are always made correctly. So glad they opened near me for quick coffee runs."