Ashley Store

"Mr. Jody was very knowledgeable and patient in helping us pick out a recliner. He even pointed out pieces that were on sale rather than pushing us to only look at regular price. The other 2 employees there were also helpful and friendly. We would highly recommend visiting the Findlay Ashley store."

"Ashley Furniture in Findlay was awesome to work with. We generally knew what we wanted and checked out their large storeroom to find the best fit. Jody was very helpful, answering all of our questions and explaining all available options. Fulfillment occurred even faster than their in-store estimate, and delivery was scheduled via a fully automated system. Of course there is still the option to call and set it up over the phone. The delivery window was accurate, and they sent a link that allowed tracking and updates on delivery day. Our furniture was moved in and assembled exactly how we wanted it. Overall a fantastic experience!"

"The sales person was very friendly and helpful. She was very understanding and kind. I’m very happy with my experience and am excited to get my choices into my remodeled home."

"My husband and I will never purchase from Ashley again! We bought a couch and a chair. We waited 6+ months for the couch to arrive. Once it finally came we have had nothing but iddues with it. The employees have been no help if getting issues resolved and the protection services they offer are horrible to work this. For supposedly high quality furniture, these couch cushions do not hold up. We have had ripped in every single one of them more than once... On another note the chair we bought took over a year to come in and they kept giving us a date and then changing it. Again for supposedly high quality furniture the chair broke within 6 months of getting it. We bought protection for both of our pieces and have had nothing but issues getting them fixed. If I could return them I would! I do not recommend spending your money on furniture from these stores..."

"I would like to thank the Findlay store for their prompt and curtious service, our sales person was amazing! Unfortunately, I refuse to recommend my home town store in Lima due to the lack of acknowledgement when I enter the store. I couldn't even get "some one will be with you shortly". When you are planning on spending thousands of dollars in one store on a single purchase, you deserve at least that. I will drive the extra 30 miles for good customer service. Thank you!"