Lowe's Home Improvement

"Love the sink .Lowe's Employee was heading out with my purchase with in 3 minutes of parking. Very Satisfied ."

"In to pickup same day deliver. Clerks couldn't find job number. Very nice about it but orders should be ready"

"Over the last 8 years I’ve spent thousands of dollars at Lowe’s. I recently went in to inquire about warranty terms on a Bali Shade I had purchased. The associates were not knowledgeable of the products they’re selling. The associate didn’t know warranties or even try to find out. She just gave me the number to Bali company and suggested I call them myself. After I did their job and found out my shade was out of warranty. I went back with my receipt and measurements to purchase a replacement which again felt as another Lowe’s associate was not trained in the products they sell. I hope management takes these comments constructively and trains their teams."

"Was in electrical department and the employee was very knowledgeable. He told me exactly how to hook the part up. I followed his directions and it was perfect. Very good experience."

"DO NOT USE APPLIANCE HOME DELIVERY/INSTALLATION SERVICES. On 12/24/23: Scheduled delivery day #1 #1 Problem: Wet and muddy shoes on carpet. #2 Problem: Missing parts for installation. #3 Problem: Dryer cord. The store said we needed one thing, the delivery service said another. #4 Problem: The washer was defective. A new scheduled delivery day to replace it. 12/26/23: Scheduled delivery day #2 #5 Problem: They had no idea about the defective washer so they came for nothing. Rescheduled delivery for 12/27/23. #6 Problem: Wet and muddy shoes on carpet again. This time I took pictures. #7 Problem: Dryer cord. Still conflicting information. We had a handyman come over and replace our receptable with the newest type and went to the store for the cord he told us to get. 12/27/23: Scheduled delivery day #3 #8 Problem: No delivery on 12/27 as promised. Nobody knows they had to do that. I've been calling all day. Everyone listens but no solution is provided other than someone will call. Still don't know what day they will come. Online the order says delivered. This may or may not come to a resolution, but regardless I've wasted 3 holiday break days on this mess, I need to deep clean my carpet, and I sill don't have a working washer and dryer."