Residence Inn by Marriott Canton

"Everything in our room was great. Everyone were comfortable, they gave us fresh linen everyday and replenished towels when we needed. I gave them 4 stars because the breakfast was sub par. Our first day at breakfast I had a staff member to tell me she didn't have time to warm up potatoes. So she put them out cold and told my wife to put them in the microwave. The eggs were over cooked and they couldn't get replenished until being empty. The pool was told to be working until we got there and management put up a closed and under maintenance sign. All and all besides those 2 amenities we had a good stay but honestly I'd probably stay somewhere else next time. My kids look forward to a pool and breakfast that doesn't get cooked in a microwave."

"Took way too long to get checked in. Moved rooms because of a smoke alarm. Between the 2 rooms, they had some items the other didn't. Laundry room clean and only a dollar to use. Bed was.comfortable. Breakfast was ok, not like it used to be at any Residence hotels. Amenities are hard to use in the shower. They get clogged, and you can't open."

"I stayed at this location in Dec of 2019 and it was a very enjoyable visit. In 2019, the hotel felt more high-end than I initially had anticipated (even with some minor renovation occurring at the time). But this recent visit shined light as to the quality of the property, and it not being properly maintained these last few years. From a broken access panel to one of the side entrances, an elevator that sounds like it could break down at any moment, a clogged bathroom sink, broken shower drain, a general sense of the entire hotel needing a deep clean...well, it just wasn't up to the previous standard I was expecting. There were also apparently a few long-term guests there at the time, which sounded like multiple frat parties occurring on two nights of my stay. The staff were all pleasant and the location of the property is ideal for me, but it is clear this property needs a visit from a corporate Marriott rep to get it back in shape again."

"Very disappointing. Good location, great staff, terrible rooms. Tired and worn - in desperate need of renovation. Current owners milking the business and they have also started a mandatory charge for parking, even if you do not have a car. Imagine that. A mandatory parking charge at the Canton Residence Inn. Perhaps they will next charge for heating and air conditioning. Have stayed here many times over the years, but never again. NOT recommended. Stay elsewhere."

"Let me just say - I don’t leave one star reviews unless something is truly bad. As many have stated, this hotel is very dated. The tub didn’t drain, the air was set to 85 degree heat when we arrived in 90 degree weather. All annoying, but would have given 3/5 stars. The kicker - they charge $6 for parking. Not a big deal, except I didn’t have a car and got charged anyway. I have called NINE times and no one has resolved the issue. Yes I can afford $6, but the principal of the fact that I was charged for a car I didn’t have (when they “confirmed” I wouldn’t be) and that it isn’t being handled is very frustrating. And I have the time to explain in this post and call corporate and complain, so I will!"