Comfort Inn & Suites

"Not a good stay. I called weeks before to book, told them it was for my daughters bday and we'd have 6kids and 1adult and a couple others that wouldn't be staying the night, lady on the phone said that was fine. So we checked in, went to the pool and oh boy it wasn't fine. Next thing I know the assistant mgr went on a power trip, saying I need to pay another 250$ for people to swim and threatened to kick us out of the hotel when I got pissed at his inability to listen, I was asked 7 times the same question for which I gave the same answer, I was respectful until he went on his lil power trip. $50 per person to swim in a hotel pool on top of paying almost $200 for the room is pure greed and beyond repulsive. Shame on you for being just like all the disgusting greedy ego driven pos people out there. I will not be coming back. We have done the bday swim parties at this location for years. If I could give negative stars I would. Room was ok, pull out bed looked like it's been peed on, sheets had stains, you'd think they'd upgrade their rooms charging what they charge, but I guess not. Side note, he tried to kick out another lady from the hotel because he couldn't handle the situation, she didn't do anything but ask him to speak to another guest who was getting in kids faces yelling. If you want a nicer drama fee stay try the hotel next door. Response to owner: I hope when you say you are looking into it, that it really means you are going to do something about it and not just sweep your bad customer service and greed under the rug... Because there is a huge difference between the two. To charge $50 a person to swim after paying for the queen suite is that your greed? or just bad employees? Same goes for not investing in updates in your property, so some self reflection maybe helpful as well. You guys really dropped the ball."

"Great location, and the staff was very kind. The rooms are a clever use of space. Queen beds are to size, and there is a decent sitting area by the window. Otherwise, they are quite tight. However, they do manage to fit everything you would need. If I were staying longer, I would recommend getting a suite. It is a nice place for a stopover."

"Everything was excellent. The room was clean and very big for the price. The Jacuzzi tub was awesome. All the staff that I interacted with was very polite and professional. The lobby and breakfast was great as well. I would recommend this hotel to anyone needing one in this area."

"The hotel was clean, and the hotel staff were courteous. Check-in and out were easy. The breakfast area is maintained neat, and items are restocked quickly. The front desk is always available to accommodate with wake up calls or additional requests. The hotel is quiet and in a convenient location. There is ample free onsite parking. Overall a good experience."

"Edit: Management has given me a deep discount on the room. I will amend my rating to 5 stars. Thank you for the quick response and adjustment, it truly means a lot and I appreciate the wonderful customer service I have stayed at this hotel every other week for work for over a year and have always had a great experience. Rooms are clean, front desk people are wonderful, prices are fair. Until this week I reserved a room on their website. The website defaulted the reservation date to a month ahead and I accidentally reserved it not noticing(because why would it do that??). I showed up and found out I had the wrong date and the front desk guy tried to get it switched to the correct date. He called two managers and both rejected the cancellation. Now I’m stuck spending another $150 to get a room last minute. Is this mostly my fault? Yes. Could the managers have done more to help a repeat regular customer out? Also yes. I’ve always been loyal to this hotel when I visit but I will be using another hotel for now on based on this experience. Thanks again to the front desk workers who always go above and beyond. It's a shame the company they work for doesn’t value their customers the same way they do"