Days Inn by Wyndham Cleveland Lakewood

"My stay at this hotel was awful. We reserved a room to stay In after a show and when we got there, someone who shouldn't of been in the room was in there. They had to call the police then we had to move and they down sized our room from a king to queen and nothing was done about that. Then they gave us another room that the TV didn't work and tried to down size us again! Not one thing was done or compensated for us down sizing and not having the amenities we paid for! I tried to file a claim for a return and they refused!! Do not stay here!"

"The unit is very dated. The layout if the unit is confusing with the bathroom being split into two separate rooms! The unit's carpet desperately needs to be shampooing as the smells. I wasn't given a wifi password I had to asked for it. I didn't have a remote control for the television. There was some black ice in the parking lot from the ponded water and I slipped and fell on my back! There was no fridge or even a microwave in the unit. It was a last minute selection."

"This place hasn't been updated since 1980 or before. Small rooms, little to no service, shower either scalding hot or ice cold. Workers parking directly in front of doors, construction going all hours, maid cleaning rooms 11PM. Overall run down and odd. It's sad when owners don't invest in property or take pride in their investment. The land worth more than the hotel."

"The place smelled. There was a french fry on the carpet under the desk. There was a used tooth brush left on the edge of the bath tub. I did NOT get in that tub. I have to say though that the bed was very comfortable."

"Do not, I repeat, do not book this hotel. I unfortunately had to cancel my stay and I have been fighting with the hotel for almost a month to receive my refund and all they have been doing is jerking me around. I ask for the manager Elizabeth to speak about the refund and for some “strange” reason she is never there. I have left 4 messages with the front desk for her to give me a call and I have not once received a call back. I have never had such a frustrating experience and the staff and manager should be ashamed of themselves. If I could give 0 stars I would."