Best Western Airport Inn & Suites Cleveland

"Angelia and Carrie are the mangers at this hotel, they are rude disrespectful and all around just bad people. Angelia who is the general manager kept my $150 deposit and lied and said it was for a cleaning fee. She lied and said we had a party and refuse to give me back my money. They have ruined my good experience that I have had with BEST WESTERN. DONT GO HERE BOOK SOMEWHERE ELES THEY WILL KEEP YOUR MONEY AND LIE ON YOU!!!!"

"I thought the room was average. I went to get ice using the ice bucket. However, there was some red sticky stuff on the liner and inside the lid. The water pressure was a little weak. Nice and clean though."

"The staff was great and the kids loved it The kids got some fun books, we all colored pages for the hotel contest and the candy sales at the front desk made our adventure outing that day more fun. The pool is great and the breakfast is hard to beat we all had fun with the pancake machine."

"The room was nice and spacey. Unfortunately, the sheets were stained and the heater was making the room smell smokey. It was in a good location though. It had a pool but we didn't get the opportunity to use it. They have a great checkout time of 12 pm though. We night people were super thrilled about it."

"Front desk Angelina was very accommodating and understanding. I came into Cleveland to buy my Tesla to ship back to West Coast, and she made my experience here very enjoyable at this Best Western hotel. The included free breakfast was delicious and fulfilling. They offer basic drinks free of charge. The other females were helpful as well. Kudos to the entire staff."