Comfort Suites Cincinnati University - Downtown

"Josh the manager made sure we had any issues taken care of. Jazz at the front desk was especially delightful. The hot breakfast was great! Spacious clean room."

"My stay exceeded all expectations. The hotel staff were warm, welcoming, attentive and helpful. I would like to especially mention the GM Josh and Leslie for their excellent service. Their dedication to providing excellent service truly made me feel like a valued guest. The breakfast was delicious. The hotel clean and comfortable. The room was impeccably clean and well-maintained, a testament to the hotel's commitment to excellence. I'm already looking forward to my next visit to this remarkable hotel."

"The girl at the front desk (jingra on the statement) was so pleasant and accommodating! She offered us the use of the laundry cart because all of the other carts were unavailable. She was very uplifting and inviting. The room was very spacious and clean. We enjoyed our stay!"

"Unfriendly staff and unclean room. It is very close to the zoo. Employee at the front desk was very rude when I asked a question at check in. Floor in the room was sticky. Counter top in bathroom was not clean when I wiped it down the was cloth was dirty. Small curly hairs were in one of the “clean” towels. Shower is an open shower with glass on back 1/2 by shower head but water still splashed out on the front end all over the floor. Deadbolt didn’t lock. Bedside table had water rings on it from previous guests drinks, clearly was not wiped down. With taxes spent $206 for this room. Way overpriced for a not clean room. Also there are signs in the parking lot that state the hotel is not responsible if someone breaks into your car, which would lead me to believe cars have been broken into there."

"The staff at the front desk couldn’t have been any sweeter. Totally made us feel like family and very welcome. The hotel appears to be very new and is in immaculate condition. Two bed room was super clean, with a nice sofa area, sharp looking furniture and a very clean bathroom. I would gladly return here without hesitation."