Victory Honda

"Dissatisfied with the customer service at victory Honda. I’ll first start by saying Gabe was great but we could not come to agreement with the manager (Don’t remember his name). We did an online trade in value through Honda for our vehicle came back $27,300. We brought it in to be offer $19,500. It has 2 previous accidents that have been fixed (they valued it as rough condition). The truck is in perfect shape (see photos). He then tried to move number around to make it appear as if he was giving more for my trade in but had to buy other add ons. I asked about the military or recent graduate $500 discount and was told now we’re just pinching pennies. I ended up saying I know the truck is worth more, I’ll sell it and come back. A few days later ganley of mentor bought the truck from me for 26,500 and listed it for sale for 30k. I screen shot a lease deal that Honda was doing and sent it to victory. I was given reasons why they could not do the deal but could probably get close. I sent the same thing to Bianchi Honda in Erie. In a matter of hours Beanchi Honda got back to me and said we could do the exact deal on the Honda site. Get this they also asked if I had military or recently had graduated. They also added some other upgrades for me. I would love to keep my purchase local but unfortunately we were not able to. We drove out and picked up our new Honda from Beanchi in Erie and was pleased with the service."

"Victory Honda has been our go-to for many years. They've always been upfront and supportive with our decisions. Was a rough decision for me to move down to a smaller vehicle after so many CRV's... Gabe and Scott walked softly with me as I let go of my CRV and stepped into an Accord. Now on our fifth purchase from Victory Honda. Couldnt ask for a better team to work with!"

"went to victory honda in austinburg and with the help of kevin he got me into this 2021 honda! he helped me make it work with not the greatest credit & worked with what i had to put down & went above and beyond to get me into this nice vehicle! he worked hard in making this work for me and i appreciate all he did to get me and my family into a new , nice & safe vehicle. will be going back to him for my next one , amazing customer service!"

"I went to Victory Honda just to see what my options were for a trade in on my Honda Civic. I am so thankful for Kevin helping me out & getting me into a safer vehicle for the winter. I love my new 2020 Jeep Cherokee. Kevin is AMAZING! He has a very kind soul & he knows what he's talking about. Great personality! I had a family friend who was having issues with connecting her phone to her car. I got a hold of Kevin & he had her come right in & took care of her. If you're looking to get into a new/used vehicle Kevin is your guy. Thank you so very much!"

"I had the best and most wonderful experience at Victory Honda! They made my first time buying a car so comfortable and welcoming! I want to give a big shout out to Kevin on doing an amazing job, as well of all the other team members that helped! I will definitely be returning and doing more business with them!"