Stow Kent Family Practice 2971 Graham Road, Stow, OH 44224

"I went in complaining of chest pain and lightheadedness in November and Dr. Holmer said I might have anemia so drew my labs. I work in healthcare so I had my coworkers tell me what the labs meant before her office called me. My iron was so low I should’ve gotten an infusion. But the office told me to just keep taking vitamins and come back for repeat labs in January, they didn’t even tell me that I had anemia, just to keep taking vitamins. I went for the repeat labs and actually had to tell the staff what labs I needed drawn and then when I got the results back they didn’t draw my iron or B12, the two things I have a deficiency in. So they had to retest my blood work. When they finally called a week and a half later they told me to keep taking the vitamins but told me I didn’t need my labs repeated despite them wanting to “continue to monitor my iron level.” Not sure how you’d do that without repeat labs. If I didn’t work in healthcare I’d have no idea I had anemia, probably would see no reason to have taken vitamins and would’ve landed myself in the hospital getting that iron infusion. The communication is horrible. I told them I don’t treat my patients like that and they aren’t going to treat me like that."

"I was misdiagnosed at this office. I went in complaining of ankle pain, x-rays were taken, and I was told I had an ankle fracture. Amy said I should buy a boot from Amazon and wear it for 4 weeks. I was told to come back if it didn't feel better. After the 4 weeks of hobbling around on the boot, I removed the boot and the pain was still there and felt worse. I then went to Crystal Clinic Quik Care and more x-rays were done and the provider said that my ankle was never fractured that I have arthritis in my foot. My x-rays from Stow Kent Family Practice were never sent to a radiologist only read by Amy and Dr. Holmer. A radiologist would have known that there wasn't a fracture. I then filed a grievance with my insurance company for the misdiagnosis, Stow Kent Family Practice retaliated by dropping me from their practice due to "irreconcilable differences". I got no apology or explanation."

"I've finally found a medical professional that takes the time to listen to my concerns. This office also offers a variety of services including labs, x-rays, and obgyn services. It's so convenient to be able to get additional testing done the same day same appointment and not have to go somewhere else. Test results come back very quickly and their online portal/app allows you to view results as soon as they are available. I've always had a positive experience here."

"Horrible office. The good news is that they gathered all the incompetent, unprofessional, and rude staff and put them all in one place, so hopefully if you just avoid this office you can get some quality care somewhere else. I went to this office several times. Not once did I ever meet the doctor I was “assigned” to. I only ever spoke to nurses and receptionists EVERY time. The receptionists are rude and literally know nothing. Instead of letting you speak to the doctor or nurses directly, they insist on playing middle man and phone tag. If you have a question they can’t answer, you have to wait for them to call you back tomorrow. If you have a follow up question after that, this becomes a conversation stretching days, maybe even a whole week."

"I am so glad I found this practice. Our Nurse Practitioner, Sarah Kaminski, is amazing. She takes her time, she remembers your info, and she is very empathetic and listens. She's thorough and doesn't just blow off concerns. Highly recommend!"