Canal Fulton Jackson Veterinary Clinic (previously Elm Ridge Animal Hospital)

"They were able to accommodate us the same day, which no other vet hospital around could do. They were also incredibly sensitive and caring with the tough time we were having to go through with our elderly dog. We are so grateful for them and their hospitality."

"Our rescue pitty named Daisy always has the best, quickest care by the staff and Dr. Butera. They are always so friendly and really show how much they love their animal patients. Daisy is thankful for you!"

"This place was exceptionally disrespectful to myself and my dog. We came in for a minor ear infection and the vet tech couldn’t even swab my dogs ear because she was worried my dog was going to bite even though he showed no signs of aggression! After asking me, who has no vet experience, to swab his ear, they finally decided to put a muzzle on him only making him more afraid of them and STILL couldn’t swab his ear because they were too afraid. THEN they said they need to sedate him and it’ll cost $830! Sedation for a minor ear swab is insane! After an hour of being there we finally packed up our things and left with still no medication for my dog AND a snood comment from the tech. As i’m leaving with my 4 year old she says “Are you really watching that little boy?” Do not bring your animals here unless you want to be humiliated or want to swab your dogs ears yourselves."

"Dr Butera left us with questions unanswered, feelings of dismissal, and overall disappointment in the care and customer friendliness. If you're going to go here, save yourself and go to the one in Orrville instead. It's worth the drive. We will not be returning to Elm Ridge."

"All pug parents know how we all dread the monthly visit. My baby girl, Zoey who is now two years old. I have to give her a whole sleeping pill, to take a little edge off. In other words, SHE FREAKS OUT...."