Medcare Center 5526 Detroit Road, Sheffield, OH 44035

"Dr. Popa and staff have taken care of my family for 2 years. They are so kind and very thorough"

"I used to work for Dr.Carmen Popa. She is a great doctor and employer. She loves her employees and staff and tells them everyday. I am deeply sad that I am no longer there however I learned so much from the staff. Doctor Popa even took time out of her busy schedule to personally train me herself; something you don’t see from many physicians. I would definitely recommend taking your family members or yourself to either one of her many locations and be sure to check out her new and upcoming location as well! May God bless!"

"I went in for a covid test in late July. Staff was friendly and I felt well taken care off. My statement came in early September and it had all sorts of thyroid charges on it (the patient next door to me was having thyroid testing and injections done while I was there). I called billing but no one answered. So I called the medcenter and the woman took my information and would have billing call me back. Over a week later I still hadn't heard anything so I called again. This woman was rude, cut me off, wouldn't let me finish explaining the situation and just didn't sound like she believed me. She then accused me of not paying the bill because it was "over 2 months the late" even though the bill wasn't issued until this month. She took the charges off but I will never go back again. They are unorganized and very rude even though they were the ones who messed up. She sounded offended when I asked her to see the new statement before I paid."

"Sometimes there’s a wait, but you can’t expect to walk straight back in a clinic that mainly handles walk in appointments. I’ve been utilizing this clinic for myself and my kids since I realized they were open and I really like it. They’re effective and instead of just sticking a bandaid over an issue, they actually try to get to the bottom of what the whole issue is and the best way to resolve it. All of the providers that I’ve met in this time have been friendly and knowledgeable. When I couldn’t find anyone to covid test my youngest kids during the pandemic after they were exposed at daycare but needed a negative test to go back, they were willing and that meant I was able to get back to taking care of my own patients quicker! I appreciate all of their hard work and all of their team work. They all work well together to get everyone seen and cared for!"

"I brought my daughter in due to fever, sore throat, fatigue. While the practitioner was friendly when he tried to get blood he was hurting my daughter to the point where she was crying/screaming. I told him just to forget about it. The practitioner couldn't get enough blood for the test that was needed but still tried to send it out which came out negative. Only for us to find out a month later that her test was actually positive from a different drs. office. Then I receive a bill for a type of test that is considered experimental and not covered by my insurance. Will not go back."