Lorain County Health & Dentistry 801 Middle Avenue, Elyria, OH 44035

"They are so rude when you call to schedule an appointment. I was calling for my two yr old, an the lady answered the with an attitude. She sounded like she had the worst job in the world. Even as we continued to speak, her tone was not friendly at all. Didn't make me feel comfortable about my 2 yr olds first dental appointment. So I never even made one!!"

"They schedule my appointments months out, then they schedule me, a night shift worker for noon even though I ask for morning. When I inevitably miss the appointment (you try staying awake until noon after working 10pm to 630am) they tell me I have to wait to reschedule. My wife makes a statement to me while I am on the call (speakerphone) and I respond to her statement with "whatever". The receptionist over hears me and responds with whatever and hangs up on me. Very unproffesional place. They did not inform me of other issues I have after seeing another dentist as well like my old fillings needing replaced. If you have the choice look elsewhere for dental work. This place is a farce of a dentist. I want to add to this that I have been going to this dentist for over a year and a half and have been to over fourteen appointments never missing any. This is the first one I missed and now I apparently can't be trusted. This seems outrageous. What if I was in a car accident? What if I had a heart attack? I am getting up to that age where it becomes a possibility."

"They said I would be notified of my appointment. No notification took place and now I'm placed on a daily call every day to get an appointment. I was told I couldn't rely on the call after I was told. Don't worry I'll receive a call. I call back to speak to Jason The supervisor and the lady said hold on one minute and kicked me to his voicemail of course. They are shady and unprofessional Go somewhere else."

"I LOOOVE the dental side at this location. The dentist that work here are AMAZING with me and my teenagers. They are quick, caring, and gentle. The doctor side though, could step it up. My 4th time here and I have waited an hour past my apt time, before I even saw a doctor... and its not crowded, I don't feel the same caring vibes on the doctor side that I do on dental side."

"Not sure if everytime I called the receptionist was having a bad day but they always sound very annoyed and rude over the phone when I have went in they seem to be kinda nice but hint of attitude is always shown for some reason but the Doctor and nurses are always nice and very helpful with caring for my children and answering any questions I may have. The only issues I’ve ever had are with the receptionists and their tone of voice when speaking to me not sure if it’s because I’m a young mom or what but it’s not acceptable"