Walgreens 361 East Waterloo Road, Akron, OH 44319

"I switched all of my prescriptions to Walgreens from Rite Aid because of years of substandard service and many wasted trips to the drive thru. Now I’m questioning that decision because of the terrible service I get every single time I go to Walgreens pharmacy. Rude, cracking their gum and blowing bubbles the entire time they’re waiting on you, no hello’s or goodbye’s. The last time I was there at the drive thru I was told I had to come into the store because they put my prescriptions in a box and it wouldn’t fit through the window. I reluctantly went inside, where 3 women were standing around doing nothing. One was just sitting there eating a bunch of snacks. They were very unfriendly and didn’t offer an explanation as to why one of them couldn’t walk the 15 ft out the front door to hand me my medications. They also didn’t realize those medicine bottles would have very easily fit in the drive thru drawer one at a time. I’m hoping the negative reviews will garner the attention of corporate so that something can be done, otherwise I’ll be switching pharmacies again. Zero stars."

"With the exception of the wonderful staff at the front of the store, this was my WORST experience at Walgreens and I will never come back. Despite testing negative for Covid yesterday with no symptoms, my job required me to get tested just as a precaution. I signed up for an appointment which I was told I qualify for - for free. Apparently this isn't true anymore. I accidentally went inside the store and the head pharmacist berated me. She was incredibly unkind and rude. I'll never use this pharmacy or store again."

"The pharmacist was very rude, she let me know that I had already called yesterday & spoke to her.. I told her yes I did, but I need more answers. She was very short & rude and quick to hang up on me."

"My normal pharmacy did not have the medication I needed, so being in extreme pain, needing this medicine as soon as possible, I went to Waterloo Rd pharmacy. It was 3:42 and all the sudden they are closing at 4. I told them my issue, and explained I was in pain. THEY REFUSED TO HELP IN ANY WAY!!!! No compassion. The rude older lady smirked as though she was happy she was leaving at 4 and did not have to deal with me. -0 stars but it makes you at least select 1. No wonder the world is so crazy. No one wants to go an extra mile to help another."