Akron-Medina Veterinary Hospital and Pet Resort 686 Medina Road, Medina, OH 44256

"I can't say enough about the excellent care my dog Massimo received. I called at 7:45 a.m. to say my dog was being treated for pancriatitis and was going down hill. My information was taken by Mykala who called me back in 15 minutes. She said, " we are booked out two weeks, but Dr.. Hicks said to bring him right in. I met with Dr. Hicks at 4 p.m. that day. He took his time and eplained my dog's ex-rays. Then he read his whole file and blood tests. The following day I had new food, which my dog likes, and medicine. My dog is now eating, has no diarraha, and his digestive system is improving. Dr. Hicks and his staff, Mykala, Katie, Amanda were so kind to me and were all focused on getting my dog well!! I couldn't be happier. ! Joanne Blakemore"

"Dr Hicks and the team have taken great care of our fur baby since she was a pup. She is 6 years old now. Two surgeries and general care, we are very happy. The staff is friendly and caring. No issues."

"Horrible service. Had to board my dog here for a bit of time. Always came in she was filthy, smelled like urine all the time. She had bites all over her ears and continued to have ear infections all the time. She was completely neglected. She had surgery and I had to keep taking her back to vet because of how horrible they ran the facility because she kept getting infected in the incision. I would NEVER Recommend them. They said her incision was gashed open and she had to leave. When I picked her up it was slightly red. Vet told me it was from the uncleaned environment they ran. Please run far away from this place. Staff is rude and have no compassion for animals. They are just money hungry. The groomer is rough and harsh with the animals. I could go on for days on this place. Have to put one star to post this but I wouldn’t give them a half of a star."

"We have taken our cat Frankie and now our new puppy to dr hicks now, he’s so sweet and informative! I am a first time dog owner and my pup had worms and caccadia** and he explained everything and scheduled a follow up he was so sweet. Calm and answered all of my like 500 questions. I would highly recommend this office!!"

"Dr. Hicks and his staff are amazing! I had to take my kitten in for surgery and they were so kind (I'm THAT mom that calls daily to check on her babies) Kimchi is recovering well and the whole process was so stress free (except for me being away from her for 4 days . lol)"