Toole Susan K PhD 77 Elmwood Drive, Dayton, OH 45459

"I am meeting with Dr. Tool and find her to be organized and helpful as I work through a heavy schedule. I completed the background information and didnt wantcto do it at first, but it was very helpful for her to understand who I was and my lifes events. We are meeting over the phone and it is working out great."

"Well I needed to see someone for EAP. Unfortunately she was the only one who called back. When I went to see her I had already read negative reviews but I thought I would give her a try. I thought she was nice but a little scattered. She will talk more about herself during a session. She will also rush you to do things for her. I believe she may have beginning onset Alzheimer's because she will forget things and she will tell you one thing but later tell you something different. Also watch your sessions because if you miss one she thinks then that is to be counted as a visit. Call your claims department and verify information...may be shady. I needed a letter of completion to take to my job but she refused and decided to not only bash me in a letter but to also not continue with my allotted visits. Avoid if at all possible!!!!"

"Wow. Lunatic. How do you get a Job in healthcare?"

"Today was supposed to be the first appointment with our son. I had my baby and 4 yo w/me. She immediately told me they would be a distraction and we needed to reschedule. She wasn't willing to even bring us past the waiting room to talk. A lot of the problem is the interaction with my son and 4 yr old so I explained this could be a helpful thing to see. She was completely inflexible and said she thought it was just a miscommunication. To me it was offensive and she handled it so poorly."