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Hampton Inn & Suites Cleveland-Mentor
5675 Emerald Court, Mentor, Ohio, United States
About the Hampton Inn & Suites Cleveland-Mentor
Hampton Inn & Suites Cleveland-Mentor is a cozy and comfortable lodging option located at 5675 Emerald Court in Mentor, Ohio, United States. This hotel offers a variety of rooms and suites to accommodate guests, whether they are traveling for business or leisure. The amenities at Hampton Inn & Suites include a complimentary hot breakfast, free Wi-Fi, a fitness center, an indoor pool, and a business center. The friendly staff is always ready to assist guests with any needs they may have during their stay. With its convenient location and excellent service, Hampton Inn & Suites Cleveland-Mentor is the perfect choice for travelers looking for a relaxing and enjoyable stay in Mentor.
Photos of Hampton Inn & Suites Cleveland-Mentor
5675 Emerald Ct, Mentor, OH 44060, United States
Reviews of Hampton Inn & Suites Cleveland-Mentor
"I am currently staying in this property for work, my second time here. When I arrived on Tuesday, I was greeted by a very nice employee... her name is Jennifer. I had been working since early Tuesday morning and checked-in around 5:00pm, going directly to room 401. Long story short, TV did not work in 401 and since I am here all week, that would be an issue. I was moved to 406 and when I entered the room the heating & air unit was in 10 different pieces laying in the floor to be serviced. Jennifer was very very kind and tried to fix the tv, apologized for the mishap with the 2nd room and then upgraded my room on the 3rd try. This morning the hotel had no hot water in the entire hotel but again the staff was very kind, communicated effectively and understood my frustration. Jennifer did all she could to make the situation bearable and found a solution that worked with regard to my room. This hotel is a little rough around the edges due to construction but the staff are doing all they can to make the best of the situation. Definite room to improve but I am appreciative of all the obstacles they are working through to make my stay pleasant. THANK YOU STAFF!"
"I’ve been a Diamond member for the last 8 years or so, I’ve stayed at a many different Hilton properties, some good, some bad. This one ranks among the bad. Pee stain couch, broken glass closet door (one half was missing, broken glass one off track and doesn’t move right), moldy shower, BLOOD STAINS ON THE LAMP, and something hopefully other than pee all around the toilet. Half of the hotel is under a main construction - they should be only charging a 1/4 of what they were. Great place to spend Christmas Eve in!"
"We stayed here last week on our way home from Vermont. The young lady working the desk, Arielle, was fantastic. She was welcoming, cheerful and overall just a wonderful experience. She was a breath of fresh air after a long drive."
"Giving this Hotel 1 Star, this hotel is very run down and from my experience disgusting, leaky faucet, ripped curtains, large gap under the door. I had requested room service and it was ignored twice. They never Emailed my receipt as they "couldn't print one" at the time of check out. Definitely would not book here again."
"A good hotel that lives up to the traditional standards of all Hilton properties. Rooms are clean and well maintained. I'm deducting a half-star due to the lack of ventilation in the bathroom (maybe I could not find the fan switch), so the mirror fogged up after a shower. Also deducting another half-star because the pool was closed during my visit, which was too bad since I was hoping to use it. The included breakfast was very good and helps to get your morning going. Good variety of breakfast foods from cereals to hot dishes, to fruits and yogurts. Of course, coffee and juice are also available. Parking is free and surrounds the hotel. There are multiple entrances to the hotel, so you won't be inconvenienced wherever you park."
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