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Holiday Inn Express & Suites Youngstown West - Austintown, an IHG Hotel
5555 Cerni Place, Youngstown, Ohio 44515
About the Holiday Inn Express & Suites Youngstown West - Austintown, an IHG Hotel
Holiday Inn Express & Suites Youngstown West - Austintown, an IHG Hotel, is a modern and comfortable lodging option located in Youngstown, Ohio. Situated at 5555 Cerni Place, this hotel offers convenient access to popular attractions and businesses in the area. The hotel features well-appointed guest rooms and suites, each equipped with modern amenities to ensure a pleasant stay. Guests can enjoy complimentary breakfast, a fitness center, and an indoor pool during their visit. Whether traveling for business or leisure, Holiday Inn Express & Suites Youngstown West - Austintown is a great choice for a relaxing and enjoyable stay in the Youngstown area.
Photos of Holiday Inn Express & Suites Youngstown West - Austintown, an IHG Hotel
5555 Cerni Pl, Youngstown, OH 44515, United States
Reviews of Holiday Inn Express & Suites Youngstown West - Austintown, an IHG Hotel
"Wow just wow my family and I were thinking of booking a few rooms here for an event that we are doing and when I went in the house keeping manager was being nasty to the other workers! I overheard her saying she only changes the sheets if they look dirty!!!!!! That is disgusting as soon as I heard that I walked straight out we will be using a different hotel for our group. The managers name was Beth I don’t know who put her in charge but you should be ashamed!!!"
"better communication between the staff. I was told by one person that I could have a 2pm extended check out the night before but then received a phone call the next day morning stating that I had to check out by 12:30. Also the carpet in the stairwell was very filthy and even had a dead roach there for 2 days. However, the breakfast staff was AMAZING!"
"I'm not sure if we caught them on a bad day or what. It was definitely one of the worst Holiday Inn Express locations I have stayed at. Hotel WiFi was down for our entire stay. Hot breakfast items consisted of sausage links, patties, or bacon. That was it. Then a small assortment of muffins. I normally use the stairs and both ends of the hotel were filthy and carpets stained. I couldn't say the last time they'd seen a vacuum. The room carpet has seen better days as well. Front desk staff were friendly, but that was about all the positive I could come up with at this location."
"DEFINITELY NOT YOUR NORMAL HOLDAY INN!!! As someone who stays in hotels a lot you expect certain things of certain hotels and as an member of such hotels you really expect more. We booked two rooms at this hotel wanting a place with a pool and hot tub that we could have fun with our granddaughter and kids. First night the pool area closed because a kid got sick. Not the hotel’s fault. However, the second night when we could use the pool it was unbelievable filthy. Filmy stuff floating on the bottom of the hot tub and the edges around the pool and hot tub were simply dirty. The carpet in the rooms were dirty. Floor in the bathroom was dirty and the beds were as bad as sleeping on the ground. Housekeeping started cleaning at around 8:00 am understandable, but they were constantly letting the door bang against the latch used to keep the door from locking. I don’t know about you but when I stay at a hotel I like to sleep in."
"This was the absolute worst experience at a hotel that I have ever had. Both the hot tub and the pool are filthy to the point that it grossed us out. The beds are hard as a rock making it very uncomfortable to sleep. There are no room amenities such as plastic bags for wet swimsuits. The housekeeping staff started early in the morning cleaning and just allowing the doors to slam behind them. The morning breakfast tastes like leftovers from the day before. All in all it was a 0/10."
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