Colbert Family Health & Wellness

"Today’s review is about Marcia in the billing department. I was seen two different occasions at Colbert Family Health for a routine physical and another preventative service. My insurance states that they cover these 100%, however, they did not do to coding issues. Marsha has held my hand (over the phone lol) and has helped me remain calm through this whole process. She has been on several three-way conversations between myself, the insurance company, and Marcia. I don’t know what I would do without her. She is doing everything in her power to make sure that my preventive services are covered to the best of her ability. I really appreciate her for that. She has the warmest, calmest voice of customer service I’ve ever heard."

"Haven't filled my medication in close to week. Had me come in office and took my money and didn't call in Ned's. I was told by Marquetta that I was lying about withdrawaling from medication. Very unprofessional and I have missed several days work sick because of Colbert family medicine"

"I have been a patient of hers since she opened her office in Trotwood. She was referred to me from my doctor that moved out of town. She is caring and really takes the time to sit and explain what exactly is going on with you. If you are in need of a family practitioner, she is the one you should call. The staff goes out of their way to help you as well. They have been with her the whole time I have been seeing her, that should tell you something."

"This place is amazing! I've been a patient here for close to 8 years and I've never had a negative experience here! The staff members are caring, friendly and always willing to go the extra mile. Dr. Colbert is amazing as well. She listens, does her best to solve whatever problems you may have, and she genuinely cares about her patients. I always recommend my family and friends to come here and they are extremely pleased with the service as well"

"I've been going for years. Suffer from complex autoimmune diseases, thyroid, diabetes and other chronic illness. Colbert has kept me physically well. Helped me to control my diabetes. She and her team are amazing and a blessing for people like me. Good care is impossible to find. Colbert Family Health & Wellness is phenomenal care and I feel darn lucky to be a patient!!!"