ProMedica Urgent Care - Toledo 3430 Secor Road, Toledo, OH 43606

"I'm grateful that Promedica Urgent Care is available when my PCP is not. It's convenient, reasonable, and open outside of doctors' office hours."

"One of the dirtiest promedica urgent cares I’ve ever been to in my life! Dirty waiting area, toe nail clippings all over the waiting area, and when we went back to the room, someone left out dirty implements and they put it under the part of the chair/bed ( the head part that you can lift up) you that you sit on and one of my children put it in her mouth!( pictured after they removed the items ) Let’s hope she doesn’t get any diseases. Only reason why they even got one star is because the staff was friendly and helped me with all 5 of my kids and getting them all safetly to the car. ( PA Erica Vermillion was understanding , patient and kind to help me out )"

"Visited the Urgent Care on Secor. Chose that one because it’s close and has x-ray capabilities. The staff were all super friendly and helpful. The CNP who saw me was very kind and communicative."

"Front desk staff, phenomenal & friendly. The provider, great! However, the young lady, I’m not sure if she was a nurse or MA that took my vitals was extremely rude. Of course her ID badge was backwards and she didn’t share her name, but she did broadcast the fact that she’s a “police officer’s wife” on her badge / badge reel. She acted inconsiderate and inconvenienced about being asked to do her job. I wouldn’t return to this specific urgent care, because of her. Please teach your staff members some kindness and sensitivity training. And if you don’t want to work, QUIT!"

"The staff was extremely nice but the facility and equipment were terrible. I went there and was put in office #1 the floors were very dirty and had what appeared to be blood drops on them, the sharps container also had what appeared to be blood drops on it. The NP came in and said I needed a X-ray and I should put my shoes on because she would not want anyone to walk on the gross floors. Went to go get an X-Ray and one of the machine buttons popped off twice and the guy who runs the machine had to spend a few minutes looking for the button before he could use the machine. When using the machine he kept getting errors and would have to keep retaking the images. He said that this is a recurring issue with the machine and they never fix anything. Not sure why the facilities cannot be properly maintained"