Pro Driving School,

5899 Broadview Road, Parma, OH 44134

"DO NOT ATTEND THIS DRIVING SCHOOL! I highly recommend anywhere but here, it was problem after problem. First They tried to say I never paid when I could clearly see the transaction in my account, then they lost my completion certificates which required me to spend $60 on copies, on top of the original fee. Lastly they don't even have any drivers. I was told to keep an eye out for the schedule but a couple months and nothing. How do you not even know who or when someone works for your is beyond my knowledge (That being at least common sense). The lady on the phone is EXTREMELY rude and disrespectful when asked to do her job. Surprisingly! she's just as rude in person as well! In all honesty it amazes me an unorganized, disrespectful company such as this could even stay open. PLEEEEAAAASE for the sake of yourself and others, don't waste time or money and just go elsewhere."

"Awful. I understand that due to Covid, there would be a longer wait than normal but couldn't get on the schedule for over 3 months. It wasn't the lengthy wait that was bothersome but having to check daily if anything was available (people have jobs and other things to do than continuously check a website) with no help from the staff except "just keep checking, we don't know when the schedule will be posted as drivers have to post their own schedules and there's nothing else we can do." Finally got on the schedule and a month before the road driving was to begin, was told that the driver quit. Completely fed up, asked for a refund and was met with rude comments/attitude over the phone, then received the refund less a processing fee for "internet payment." Would not recommend this place to anyone, went somewhere else and was put on the schedule within 2 hours and met with a completely different attitude. One of the worst experiences ever, avoid!"

"I have used this driving school for two of my children over the past 10 years, and I’m in the process of registering my third and last child now. This driving school is very thorough, the instructors were excellent and very knowledgeable , the prices are very reasonable, my children have been taught to be responsible, respectful and cautious drivers. Pro driving school on Ridge rd has been an EXCELLENT experience for our children. Would recommend them to ANYONE!!!"

"i just recently finished my last behind the wheel driving and during the 4 lessons i learned so much! my driving instructor was named Tammy and she made me feel comfortable and safe! was great at teaching defense driving and taught me maneuverability very quickly. definitely cares more about teaching her students how to save their lives while driving than just getting the lessons done!"

"So completely unprofessional, lost my cash payment at the branch office which I was never given a receipt for now won't release my son's certificate of completion unless I pay a second time! Website showed as paid up until last week when they changed it to unpaid. The woman was extremely rude and insisted that she was the supervisor and there was no one else we could talk to about the situation. I would not recommend this school to anyone as this was not the only issue we had with them. Their in car instructors are definitely hit and miss and some lack the patience to instruct teenagers for sure. I will be sending the next child elsewhere fof driver's education. Avoid this place like the plague!"