Kroger Pharmacy

"Took 5 days to fill a script. Avoid at all cost."

"Everyone is so nice , always getting my meds there"

"The worst pharmacy in Cincinnati. Always have problems with phone calls . Black girl in head wrap is extremely rude on the phone. She hates to answer she give horrible customer service in person as well. They are all use to her behavior so nothing is done about it. I told her if she hates her job that much she needs to quit. I've reported her twice nothing done about it. I go to other krogers for my prescriptions when I can. This white girl Barbie was on her name tag told me there's other pharmacies in cincy which was extremely rude also. Not sure who the Mgr is but they should be fired as well."

"Definitely need more staff or implement something that expedites their processes. Trying to call ahead to help is nearly impossible. You spend over 10 minutes on hold going back and forth from the pharmacy line to the store line."

"Tried to call for details on a prescription. After waiting for several minutes, finally had a person answer by nearly shouting a couple of indecipherable words. When I didn't respond immediately, out of confusion, they hung up. Called multiple other times, just for them to take the phone of the hook and leave it. Not a single word to hold or anything like that, just left off. This location also just has general issues with being slow and filling prescriptions in a timely manner. Communication is poor. Honestly think they need more people, but also to weed out a few people who just don't care."