KFC

"So I place an app order, only to get there & they are out of extra crispy chicken. Now I just got off a 8 hr on your feet shift. I was not a happy camper let’s say. The mgr was nice & asked if I would accept original, nope. So he said in 8 minutes it would be rdy. So the mgr & I had a little discussion abt this, it never got nasty. Just two people who were both tired & exhausted. One wanted their food & the other just wanted to give me my food. I worked fast food, so I understood where he was coming from. He deserved 5+. Awesome manager, will keep going there."

"Pretty good. Went thru the drive-thru. The guy taking orders was very helpful and patient with me. I got the tenders bucket for my husband and myself. I was disappointed in the lack of real vegetables. The greenbeans are gone. Almost all of the sides are starches. Between my husband and myself, there were not enough tenders and way more mashed potatoes and fries than we needed. It was alright, but if I do KFC again, I'll need to come up with my own veg."

"All the food was cold. Chicken is gray bread is stale. Food must have been sitting for a while. People that work there don’t care. Just shut this place down. North Olmsted deserves better"

"I have to be honest- it kind of feels like this KFC wants to close but isn’t willing to ‘pull the plug.’ My wife was gone for the weekend so my boys and I decided to get some chicken. When I arrived at the restaurant I found out that the lobby closes at 6. The run-down drive thru is open until 9 (or so). I ordered through the app. I called to check on my food and they said they didn’t have crispy chicken legs. They person I spoke with was nice and threw in extra wings to accommodate. However, I asked if they were making more and he said no because they were thinking about closing. This was 7:30 and they close at 9:00. This means they were planning on not having any crispy chicken legs for their final hour and half of work. We received our food fine. I decided to eat a few fries on the way home. Unfortunately they were old and cold. I’m not sure when they were made but it had to have been longer than an hour. None of us could eat them. The chicken was good. The bone-in chicken was good. The tenders were ok, but not as good as the nuggets. All-in-all, not great. I had purchased a chicken sandwich from here a while ago that also wasn’t great. It’s been a while so I decided to give it a try again. It wasn’t a good choice."

"Order from the app for "quick pick-up"... The order was not ready at the time provided by the app, had to wait another 10 or so minutes. I had to contact support for a missing item because I could not get through to the store for a busy phone line. One of the meals was missing, which support chat did refund. But still if the receipt is attached to the bags, drinks, etc... it should be double checked. Plus it states how many bags or items you are to receive..."1 of 3" for example. I will say the biscuits are amazing, and could eat a few buckets of them alone. Skip the Mac and cheese bowl, it's just average. The famous bowl is pretty good. Hard to mess up mashed potatoes with chicken chunks and gravy. The chicken is always pretty good. Made to your likeness. The staff was a little confused upon arrival to this order, then told me to park anywhere. Okay. Gentleman who brought out the food was friendly. Overall it's okay for something different, not cheap by any means. Probably short staffed. This is why we don't visit KFC too often."