King Yuan Chinese - Avon 35840 Chester Road, Avon, OH 44011

"Very disappointed, our order was wrong and even the items that were given tasted bad. Definitely avoid this restaurant. 2 stars because the food was just edible."

"I would not recommend this place to anyone! I had ordered a delivery meal (general Tso chicken) and they quoted 30-45 min. I had waited over 1hr and 43 minutes and had called three times while waiting. The responses I got from them were very rude and they even said the driver was in my driveway while I was on the phone with them standing in my driveway. When I said he’s not there their response was “well he said he was so idk what to tell you “ extremely rude! Another 6minutes later Once the food had finally gotten there, I immediately took it inside and checked it and it wasn’t even room temp and was chewy! Absolutely disgusting! When I asked the manager on duty for a refund she argued and was very rude to me but eventually said ok. Now two days later I had not received the refund on the card so I called back. This time the owner said they wouldn’t give me a refund they would only offer me credit to eat there! Again, unacceptable! I had to finally report this to my bank in order to get my money back and absolutely will never be going to this place again! Worst customer service ever! I’ve worked in restaurants for over 12 years and I’m beyond appalled at this service and treatment from these people!"

"Fantastic quality, great staff, delicious, authentic, home cooked meals! Highly recommend this hidden treasure!"