Ohio State Harding Hospital

"Some of the staff on the 4th floor really aren't trained to deal with personality disorders or dissociative disorders. Beth in particular treated my alters particularly horrible when we were forcibly outed to her by our occupational therapist. The social worker, Jimmy, however, treated us really well in regards to this, possibly because he's actually seen other cases. Jimmy stopped by the 4th floor every day at 8:30 am, 2:00 pm, and then at around 3:00 to bring us rewards for completing the day's activities. The main reason I'm giving Harding 4 stars though is that they connected me with Charlie Health, which honestly saved my life and my family relationships. Definitely recommend, if only for the aftercare services."

"I have had a hairy history with OSU Harding Hospital. Years ago, I was seeing a psychiatrist (Divya Khosla) at Harding for addressing my depression. One week, I ran out of antidepressants and began to have a manic episode where I was high energy, super confident, and happy. How terrible, right? Divya was concerned by this and asked if I had taken anything new to which I replied "nootropics". She had never heard of nootropics before but, after a 2-minute Google search (I exaggerate not), she concluded it was the nootropics that was causing the episode. She then gave me an ultimatum: stop taking nootropics or she would discontinue my antidepressants. I refused, of course, and decided I no longer wished to see her due to her rash decision making. She then proceeded to get me banned from OSU Harding Hospital ad infinitum. For over three years I could not get help for my depression because I had literally been blacklisted by merely not responding to Divya. After consulting with a patient advocate (Jason Coale), I was finally removed from the blacklist, which, he admitted, should have never happened. Upon being readmitted, I got on new antidepressants which, like all others, did not help.Then I sought out ketamine treatment and got admitted to the clinic at Harding. Unfortunately, it did not help either. During treatment, I did not receive any bills, but about a month after treatment concluded I was hit with a near $4000 bill. NOT ONCE was I informed of the cost incurred by the treatment. Staff consistently told me the medication (Spravato) was "covered by insurance". What is worse, the company that sells Spravato has a savings program for patients where one could pay as little as $10 per nasal spray, which costs $4774.70 before insurance. Nobody informed me of the savings program and I only learned about it after this mess. Dr. Subhdeep Virk manages the ketamine clinic at OSU Harding Hospital and should feel utterly ashamed for this negligence. I am a graduate student who, like all graduate students, does not make much money. Had I known the cost of the ketamine treatments, I would have NEVER done them. Always always alway ask about the cost of treatment, request estimates, and check with your insurance prior to starting treatment. If you think staff at Harding feels some moral imperative to be transparent about costs or savings programs, think again. By being opaque about these things, OSU Harding Hospital has placed a financial burden on me and, ironically, worsened my depression."

"I have a long history with Harding and very little of it was good. I first went to this hospital when I was 14 or 15 in 2000 and within less than 72 hours was given a diagnosis that followed me for the next 20+ years, yet never knew about said diagnosis until an inpatient admission in 2016. Also during the first admission I was thrown in the calming room with nothing more than a pillow for mentioning I was experiencing intrusive self harm thoughts with no actual attempt observed or completed. During the 2016 admission where I was displaying clear and obvious signs of PTSD following a profound trauma, this diagnosis continued to follow me and biased my care. I ran into this issue again in 2020 when I entered into a PHP program after another major and ongoing traumatic experience where I was placed in a group with another pt “because we shared the same diagnosis”. In this PHP I was quickly labeled as problematic, my knowledge as a mental health professional was completely disregarded, I was told I was an addict by someone who spent 20 minutes with me, and I frankly felt that the gravity of the situation I was currently experiencing was significantly downplayed in addition to being invalidated. In addition to this my 5 PRIOR ADULT ADHD DIAGNOSIS were completely disregarded and I was repeatedly denied meds and specialized treatment despite presenting substantial medical documentation spanning 15+ years. In addition to this I was provided increasingly higher does of an antidepressant that made me so anxious I would pace and sent me to the ER with stomach cramps. Never at any time was I ever offered a genesite test to determine if this was the best for me (a subsequent test showed that this med along with other SSRIs and most SNRIs should not have been prescribed). After leaving the PHP I did treatment at the STAR trauma center. While the therapy was fine given the level of distress I was in at the time, the NP I saw was rude, arrogant and dismissive. Again I asked for someone to acknowledge my ADHD diagnosis and prescribe meds as I gathered even more medical records proving the need for this intervention. I saw this man for 4+ months and every month he said we would see about the ADHD meds. After 4 months of waiting he finally suspected ADHD, but told me I would need to undergo a full neuropsychology evaluation despite a long waitlist and OSU refusing to give an ADHD diagnosis to adults over the age of 30. In addition to this, the provider refused to sign off on a genesite test and continued to prescribe meds that made me sick. After becoming increasingly frustrated with the process I left OSU and went to a different provider who quickly got me in for ADHD testing and did a genesite exam on the intake visit. After taking the meds recommended by the genesite exam and seeing a provider who actually listened to me my symptoms improved. While the new providers process for obtaining ADHD meds was cumbersome, I was finally able to have my 6th adult ADHD diagnosis confirmed and get prescribed the same meds I took for most of my young adult years. The way I was treated at Harding over a period of 20+ years between the providers poor clinical judgement, a fixation and propagation of stigmatizing stereotypes regarding those with a specific diagnosis, correct or not, a complete lack of understanding and invalidation of those with complex trauma, and a complete refusal to even acknowledge that adult ADHD exists, let alone an understanding of how these symptoms present in women, was downright appalling. As a licensed mental health professional myself I cannot, in good faith, recommend that any receive treatment here, especially those who are nuerodivergent and/or have experienced complex trauma."

"For context: I was on the 2nd floor. I have been to several other hospitals in the Columbus area, and this is my “favorite” (as weird as it is to pick a “favorite” mental hospital). Firstly, they provide Samsung tablets that you can use in the evenings. Never had another place do that. They also allow you to order meals in advance, instead of just giving you whatever is on the menu (important if you have sensory needs/food anxiety, as I do). They also actively involved me in the discharge planning process, and listened to what I had to say. They actually valued my input and treated me like a human being. So I would say I was pleased with my stay here."

"The staff during my stay for the most part were absolutely awesome!!. Ian, Diane, Ande, Ashley, Anthony, Kim (5th floor) are ones that stuck out to me in particular as really there to help us patients, and really caring (I know I'm forgetting some names here, truly there were a lot of great staff and OSU is lucky). I had a social worker covering for who should've been caring for me and I'm extremely unhappy with that person, I was told her name was Rebecca, because of her I was forced to stay an extra day from when I was told I'd be discharged for no reason other than she wanted a conference call with my fiance and didn't have time Monday!!. She contacted my fiance without having even met me, she never introduced herself to me, but decided I wasn't going home when I was supposed to, when I was told I would be going home by both my psychiatrists for two days. I contacted the patient advocate and never got any response! More importantly - ** This facility isn't a residential facility, people shouldn't ever stay longer than a week because the facility isn't set up for longer care. Please do not send your family member/loved one there if you feel they need long term or residential care, care beyond a few days! ** ***There are no therapies!*** There is zero one on one therapy!*** There was maybe one or two groups a day but they were very short (20 minutes or less!) and we often weren't even told, my last two days I wasn't told about them and missed them! I was thankfully only there 5 days. There is no sunshine, no outside, no fresh air, no exercise. A 21yr old special needs man has been there for FOUR MONTHS, hasn't gotten to even feel the sun on his skin!! HOW is this good mental healthcare? Locked in a building for months, actually in one small area of one floor of the building for months! No windows even let in direct sunlight!!! He deserves fresh air and sunshine and I think it's abusive what's happening to him! I pray for him and my heart breaks for him being locked in there SO long, it's abuse. Harding, please make necessary changes if you want to keep people longer than a week, it's mental health we are talking about. Have groups, have one on one therapy, have the ability to feel sun and breath fresh air and get outdoors for these people if you're going to keep them for weeks or months at a time!!! Thankfully my stay was short, but just the one extra day made my depression worse and I had a severe panic attack because I was trapped there an additional day FOR NO REASON! I simply cannot imagine how it is for people like this young man or a woman I met, who has been there over three weeks, is suffering tremendously and could just use a break outside in the sunshine and maybe a cigarette, the amount that would lift her spirits in her current state is a lot. She tried using the spray deodorant to cut herself, she's in tremendous mental pain, and she's trapped with no therapy, no exercise, no fresh air or sunshine. Their progress is being stunted and their mental health harmed at this point because of the lack of services available to patients. I expected better from OSU and I hope this is seen, taken seriously, and a team is put together to help create a better and more uplifting patient experience! Harding, you have some excellent staff and they all agreed on these points when we spoke on them during my stay. They know the setup becomes harmful instead of helpful when people are forced to stay too long but feel they have no power to change things. It's boredom to the point of insanity. It's patients acting up, acting out because they have nothing else to do, they go literally stir crazy! It's more like a daycare center than a mental health hospital, except even most daycares get the kids outside! This simply isn't a therapeutic setting and should only be very short term stabilization unless Harding makes some MAJOR changes to provide more appropriate care. I plan to find where to express my concerns more effectively but thought I'd start here. These are people's lives, Harding isn't properly caring for them."