Romeo's Pizza,

428 Avon Belden Road, Avon Lake, OH 44012

"Best sub I ever had staff is friendly and easy to get along with come here every time"

"Worst customer service in the history of customer service - rude and defensive not only on top of that but when they use a third-party DoorDash delivery driver, your food stuff always gets messed up Or the food arrives cold it's ridiculous NEVER AGAIN!"

"Great food. Sauce is my favorite of all the pizza places around"

"Our order was delivered thru door dash. Our order was wrong and we called the store. The man on the phone who said he was the manager was argumentative and rude. He told us we had to go thru door dash even tho it was our food that was wrong. It had nothing to do with door dash. He refused to give us his name and hung up on us. The food was good even tho it was wrong but customer service was terrible"

"the employees (I believe the manager is david) are by far the most impolite and audacious food industry employees I've ever encountered. I placed an order through ubereats and they made the entire order incorrectly. when I called them to 1. inform them of their total disregard of the order instructions, 2. to ensure if I replaced the order that they would follow the order as it was placed. david threatened in a roundabout way, that if the order was placed directly through them, they could guarantee it would be done right, however a third party order they can't promise the order will be fulfilled to the right specifications. (so this pizza place basically doesn't want to deal with ubereats so they are making people's orders incorrect ON PURPOSE) the icing on the cake is, my credit card company notified me, that romeo's tried to charge me the original full amount, after I was issued the refund (that I was rightfully owed) from ubereats for the total wrong order that they gave us. so not only are they rude, but they are also charging a customers credit card without authorization. felonious rude employees. I'd stay far away from this location."