Panera Bread 5095 Deerfield Boulevard, Mason, OH 45040

"The food is generally pretty good, I eat here often. My order was completely messed up tonight tho. I ordered a bowl of chicken noodle soup. They gave me a cup of broth with no noodles no meat and no veggies. I don’t even know if I can get my money back either"

"Lately, when I go to Panera I am disappointed but when I have been to this location I have been very satisfied! Today the service and food was good and the gentleman clearing the dishes in the lobby was very nice and seemed like a hard worker. Unfortunately I did not get his name but he was asking to Take everyone’s dirty dishes and was very polite and friendly. The people making the food and who took our order was nice. Thank you for your hard work"

"Clean restroom, clean dining room, prompt service. When I forgot to order my meal to-go the associate was so amazing and boxed my food up with the upmost care. It made me feel so much better about making a silly mistake. Also sip club is a W"

"Rip off. $13 for this salad which they were out of a lot of topping yet they still charged the same for half the salad. You try to sub toppings and they up-charge you for those subs despite not having topping for the original salad. Overrated at this point. You’re better off going somewhere else than wasting money at this “fast casual” place that charges as if they’re an upscale sit down restaurant."

"I love a good breakfast in the morning, but I had to stop by my local Panera Bread to grab an orange cranberry muffin and a Fiji salad with two sides of Cesar dressing and, of course, orange juice! My experience was fantastic—excellent customer service, clean and warm, welcoming environment. I will definitely recommend this location. Thanks, Panera!!!"