Waffle House
About the Business
Waffle House is a popular food establishment located at 5377 Beach Boulevard in Mason, Ohio, United States. Known for its delicious waffles, this restaurant offers a cozy atmosphere and friendly service. Whether you're craving a classic breakfast or a hearty meal, Waffle House has something for everyone. Stop by for a tasty meal and experience the comfort and satisfaction that comes with dining at this beloved institution.
Photos
Location & Phone number
5377 Beach Blvd, Mason, OH 45040, United States
Reviews
"Had an amazing time at the Waffle House !! Our waitress Sarah was PHENOMENAL! She read the group well, and made it such a fun experience!! She was so great at her job, you could tell she was passionate about it! And making sure you had a great experience!! And food was delicious! All the other workers were awesome too!!! Thanks for a memorable experience !! Happy new year !!"
"The food looked and smelled delicious. Our waitress was wonderful. Unfortunately, the restaurant was so filthy we couldn’t sit there after ordering drinks. The floors were caked with food, trash, and sopping wet in spots. The bathrooms were awful. The sink had food chunks in it and there was feces all over the toilet seat. Staff was informed but unconcerned. We love Waffle House, but the conditions were absolutely deplorable. The pictures are two small examples of the debris and condition."
"James on the first shift is an exceptional rock star! His genuine care and enjoyment in his job shone through, creating an awesome dining experience. The outstanding food, from perfectly cooked waffles to hashbrowns covered, smothered, capped, and diced peppered, along with fantastic eggs and delicious apple butter with raisin toast, made the meal truly enjoyable. An unforgettable experience!"
"We really enjoyed this place. Service was good. Food was fresh. We had the Texas cheesesteak and hashbrowns. It was good. I would definitely recommend this place."
"Typically over the last 22 years we've had great service here. Today,a young waitress named paige ended that. I asked if we could have a corner booth that was empty. It needed cleaned,but I'd wait. Instead she cleaned the table near the bathroom against the doorway to the office. No biggie. We sat. She gave us our drinks. Proceeds to take care of 2 other tables,clean a 3rd table complete with silverware which we still did not have so I had to use my tea bag to stir my sugar in to my tea. Yes,I tried flagging her down but she was too busy talking to the table of teens she sat after us. After waking 12 minutes then seeing the teens getting their utensils first I calmly got up and asked for another server. This way we could eat and she could visit. This girl starts running her mouth when the other server is standing there saying "are they really that upset about some silverware?" The manager comes over,calmed the now escalated situation since her very hung over teenage friends decided to jump in. He was AMAZING. He asked what happened as paige is Still telling us to leave-uh no. We just wanted to eat. As we tried to tell our side,she stood there being rude. The manager sent her away and said he was sorry,he would handle her but that our meal was free. We objected saying we were very willing to pay,we just wanted someone else that would take care of us. So he took over,and did amazing. 3 times I heard this paige girl being so disrespectful to her manager in front of customers,then she proceeds to apologize to the teens about how rude we were. Really? So we then told the manager this as well. Despite all this we left her a note saying we do understand she's under a lot,and we regretted how things went down. I encouraged her to respect her boss and customers and learn from today. And we did leave her a tip. Why? Because we prefer to put out encouragement and offer chances to reflect and grow. The manager really made all the difference and our food was good."
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