IU Health Jay Hospital 500 West Votaw Street, Portland, IN 47371

"disgusted with Dr Flats. he should not have a job. didn’t even want to come to the hospital but after hours of being told to that i go. after coming in and looking at me for 2 seconds, (and by looking at me i mean he came in looked at me like i was some sort unicorn that that fell out the sky and bestowed upon him) he then proceeded mocking me for my tremor a literal medical condition in which i’m very embarrassed about! he then ask why am i here, I TOLD HIM THEY TOLD ME TO COME ! and mind you the whole interaction he’s mocking me !!! So i told him, you know what just reschedule my appointment, because at this point i would rather go without my meds, he proceeded to tell me no, and just walk out? Dr Flats i’m calling the state board i hope you lose your job and never have the chance to do this to anyone else. And i’m sorry for anyone else that has to be around him. IVE NEVER had a bad experience EVER at IU. I’m sick to my stomach. IU Jay do better!"

"Went to the ER for a sting. Arm very swollen, warm to touch, super red. Ended up having to get a steroid shot and antibiotics for cellulitis. The nurse that took care of me and the doctor as well were both great! I was very surprised to be In and out in an hour. And would have been even sooner, but had to sit 20 mins after the shot to make sure had no reaction. Very pleased with the care I received!"

"We came to the hospital today to get an MRI done for my wife. Jeff and Lisa in Radiology and all the rest of the hospital staff were friendly, helpful and put my wife at ease regarding her procedure about which she had been quite nervous. Great experience here. They got us in and out efficiently. We will gladly recommend."

"I went into the ER at 5:30pm, front desk was helpful and I didn't wait long to be seen. However, after covering my symptoms and current conditions, it's as if they weren't listening to anything I described. They took labs and a urinalysis which was obviously abnormal by color. They had a Dr. Barton fumble with a bedside ultrasound for my side pain. He said that a formal ultrasound may be necessary but tried to say that my nausea was just pregnancy related and my pain was merely constipation. Having gotten worse in front of their eyes, leaving in more pain than I came in and vomiting, I took there instruction for another 24 hours only to go to another hospital to hear my urine had a significant amount of blood, THEY NEVER MENTIONED, and a formal ultrasound revealed I have a kidney stone. No patient wants to have an honest condition ignored for the sake of pushing people through the ER. I will never go back there."

"I went in for a brain scan for dizziness I have had after a head on collision I had on 8-28-22. I was scheduled for the scan at 11:15 a.m., was asked to come early at 10:45 to register my insurance, etc. Upon early arrival at 10:30, they registered me in about 4-5 minutes. I waited in the waiting room for about 5 minutes for the scan, and was in the scan room at 10:40. I left the hospital at 10:50 a.m. This is the second time I have selected Portland because it is closer to my home than Muncie. Every time I have used this facility, I get very good, efficient treatment, and my scans arrive at my Doctor's office in Muncie the same day of my appointment. Can't say enough good things about this hospital."