McDonald's 4025 Mount Carmel Tobasco Road, Cincinnati, OH 45255

"The staff is so friendly and the lady at the pick up window went above and beyond. I drove away before she could give me my small diet coke. I had forgotten that I even ordered it and she seen that I had pulled in the parking lot and she walked out of the restaurant to give me my drink. I still would have forgotten to go in to get my drink because I was so tired this morning. The lady is always so friendly and efficient. The food is always so fresh and I purposely drive out my way to visit the Mt. Carmel location because of the friendly staff, the food is always fresh and the drive thru is always fast. I hope that the GM and corporate knows how awesome the lady is at the pick-up window. I wish I knew her name but I know she has been there a long time. The lady deserves some recognition, a bonus and higher pay. I use go in just about everday to get breakfast before work, but I wanted to cut back because of the cost and the calories of the food. This lady also remembers her customers preferences even after I haven't visited the restaurant in awhile."

"I live 0.2 miles away… hit the drive thru. My fries were cold and old. My coke was gross. There’s a person with a headset, yet I had to talk to an automated screen to order which was problematic. I received the wrong food and this place is a joke. The people are probably nice and all but I wouldn’t know… they didn’t talk to me."

"Says they close at 12 but 9 times out of 10 they’re closed by 10pm and when you pull up to the drive thru no one answers. Food is consistently cold and wrong and overall not good quality. Example of the bad management/service: it’s 7:30 and they have no mac sauce. Im not crying over it but it’s just an example of how they never seem to be prepared. Only time I can ever get warm food that is decent is when I actually go inside and order. I’d go to a different McDonald’s if I were you."

"Avoid at all cost completely out of chicken nuggets wants you to use kiosk to order food and drive thru using some voice automated feature screwing up the order. Was pulled around to wait for food and waited 10mins with two other cars while 5 cars behind us got food no problem. Got our money back and left!"

"I would not leave one star if I didn't have to!!! By far the wost experience ever. The service was very poor I waited outside for over 10 minutes and finally backed back through the line. I told them I've been waiting for a while. The guy told me. I had to wait 3 more minutes for fries anyway and wasn't nice about it. Then asked me 2 more times what I ordered. After 20 minutes I asked for my money back and told them to keep the food. My lunchbreak was over. Needless to say I won't be back."