Donatos Pizza

"Ordered a pizza for delivery and spent 24 dollars for it. It not only was missing a topping it arrived nearly 2hrs later and was as cold as mud. I called to complain and someone said,” sorry about that”and hung up on me! I’ve never had any food service establishment conduct themselves in that manner. I will never return!"

"Figured after giving donatos a chance last week and it went ok I’d try again. Literally can’t get the same meal as I got four days ago. Manager sends trainee to the register and listens as he gives bad info but doesn’t correct him until I was walking out. I kept going. Don’t mess with at lunch. I literally do not have the time. Done with Donatos"

"You can't beat the pepperoni pizza here! Yum! Even my mom likes Donatios pepperoni pizza the best and she just moved to Cincy recently. I got a free meal this time because this location has a rewards card they mark off each time I order a combo meal. You just have to remember to give them the card each time."

"How did they get 3 stars!!? I go zero for the restaurant and 4 for the pie. This is the worst run restaurant on Earth. I called in an order and was told 15 min. I show up in 20. 6 people in front of me picking up. One had half his order and was told they weren’t sure when the rest would be done. Another guy - they had given his order to somebody else. Me - they say ... I don’t know when it will be done. We’re really busy. I mention the 15 min and was told whoever promised that should not have. I’m thinking there’s no manager here. Was too bad. I’m from nyc and have always loved donatos. Doubt I’d go back"