Wendy's,

7289 Kenwood Rd, Cincinnati, OH 45236, United States

"We were in the drive-through at the Norwood location, and after sitting in the drive-through for a while, once it was our turn to order, the cashier asked us to come back in 5 minutes. I asked her if we could wait at the speaker, and she said no, you're on a timer. After waiting 15 mins, we drove back to place our order, and the cashier said come back in 4 mins. I gave up and went to KFC, but this makes you want to cook at home."

"Ordered through the app, got a bacon double stack biggie bag. Picked up and got back to work and found the bag only had a burger. No fries, no nuggets, and they gave me a small drink instead of a medium. Every single time, things are missing and food is undercooked, and nobody answers the phone to notify management of the mistakes. They are so consistently wrong and terrible at their jobs, it just isn’t worth trying and hoping for a better experience. Don’t waste your time or money, there are plenty of other places to go in the area. This location is hot garbage"

"The employees that NOW work at this Wendy's are always happy and nice. The speed of service is amazing and the food is always fresh and hot! Thank you for making my experience great everytime!"

"Ordered a spicy chicken sandwich combo with cheese. Paid over $12. Got a bacon jr. cheeseburger. They don’t even answer their phone. I’ve worked 12 hours and dealing with this was not how I wanted to end the day."

"Incredible letdown. Their driver delivered the wrong restaurant’s food, and when I tried to get in touch to explain an idiot had somehow confused BW3’s for Wendy’s, all I got was some chippy call from a corporate clown that failed to do more than provide the number for DoorDash. No ownership, no help, no customer service. Avoid this company and location at all costs because they are cowards who cannot step up when their selected partner fails."