Wendy's

57 Carothers Road, Newport, KY 41071

"We ordered online, said it would be ready at 12:05. When we got there, there’s no record of our order. We ordered 2 Big Dave’s and they took it out of my bank account. We had to reorder and added to it. One chili, one small fries and a queso fries. Got home, no small fries. I’m curious to see if they refund my money because my husband had to pay for everything on his card, even though they took the Big Dave’s out of my debit card. Absolutely horrible service and won’t ever go back. If I could give negative stars I would. Terribly unorganized!"

"The chili was sooooo watery! Barely any meat in it, just a lot of thin liquid. Was not like chili I've had from any other wendy's location ever! A total waste of time, gas, and money. So very disappointed seeing i don't usually go into Kentucky for anything."

"Do NOT Doordarsh from this location. I paid way to much to get flat water downed drinks that were nowhere near filled."

"First time here. I ordered sausage, egg & cheese biscuit. This is my first time having breakfast at Wendy's. It tasted as expected. Not my thing, but it was good. The iced cold brew coffee vanilla is very good. The potatoes are very good. Hubby's sandwich was pretty good. He ordered bacon, egg and cheese croissant. The order taker was very friendly and attentive. 1-1-24 9:41 am"

"I would give zero stars if I could. I go out of my way specifically to this Wendy's because the one in Covington isn't good. Just for the drive thru guy to be rude, disrespectful, and couldn't take my order correctly, then started to say I need to.. And didn't finish. I asked for someone else and she said he wasn't talking to me when clearly he was. I asked to file a complaint and she still said he wasn't talking to me. They forget my fries and when I got home to eat my burger, and one of the patties is raw! Completely pink inside. I called the restaurant to tell them about my uncooked burger, they answered, and when I was finished, they didn't even respond. I said hello a few times and it was just an open line. This entire experience was awful. I will be calling corporate in the morning and I'm not going back to this location. I may not even go back to another Wendy's."