KFC

"This is the biggest joke of a restaurant in Findlay, Ohio. I’ve got chicken (when they had it) from here a couple times and it’s just bad. One time, there was this kid at the drive-through. Asked for a four-piece fried chicken meal, and he straight up just said “I don’t want to get you that but we’ve had these tenders for a little while.” Most of the time, they don’t even have enough chicken to serve people, ending up in a 30+ minute wait. If you’re going to KFC in Findlay, go to Trenton Avenue."

"Small issue with an order done threw the KFC app and Franklin the shift supervisor really stepped us to make sure we were taken care of. I will definitely keep coming back and thank you again."

"I stopped there to pick up an online order on x-mas eve. I drove halfway home and noticed they completely forgot the biscuits so I drove back. They were very apologetic and nice, gave me 6 when I was only supposed to get 4, so they definitely made a good service impression with me. I appreciate that but I hate to be made to feel like I have to show integrity, like I didn't just stow the biscuits in my car and come back to scam them. It was an online order made 45 minutes ahead so it isn't like they had to rush or be caused to miscount. Try to be more careful. I'm seeing other reviewers also had issues with order accuracy. On the food quality side, and this is not a direct criticism of this branch because I think these are standardized across all KFCs, the mashed potatoes are rather weak. Bob Evans at the grocery store is a lot better. But I'll just make note and order double fries in the future. All in all, very friendly and good KFC here."

"Service inside is terrible. If you order here, DOUBLE CHECK EVERYTHING. Do not expect your order to be correct. There will be a line of customers inside and the coworkers will just argue with each other saying there is a lot of people upfront and then no one will come forward to take orders. We waited 15 minutes and watched two separate employees change the trash before getting our order taken. Our order was also wrong, but we’ve waited too long to care at that point and took what we got."

"We were told to pull up and wait although we were the only car at the time in the drive thru. Waited 5 minutes and another car pulls up and gets their order and drives off. After another 10 minutes another car has already ordered, paid, got their food and left. Waited five more minutes before losing patience after waiting 20 minutes. Walked in to see what was going on and the girl in the drive thru was helping the front counter. After helping them she comes to me and asks what she can do for me… I said “ive been waiting for 20 minutes now what’s going on?” She walked away and started making my food because they forgot. Finally she brings me my food and I ask what happened and why did it take so long. Her response was she had a door dash person even though in that 20 minutes they took care of three other people. I then told her I didn’t want my food anymore and I just wanted my money back. After a total time from ordering to receiving my refund it took over 30 minutes.. who I belive is the manager didn’t show up until giving my refund back could only say sorry before walking away from me. I know what food service goes through and they shouldn’t be treated the way most are but I was respectful the entire process and was given disrespect back after being more than patient for over 30 minutes. No excuse for what happened and when you forget about a customer for as long as I was left outside waiting more than a manager saying sorry and walking away is needed."