Publix Pharmacy at North Miami

"I must say horrible when it comes to customer service. I have a prescription that can’t be filled until your at 90% by law and for some reason this is the only pharmacy whose pharmacist either don’t know how to count or a negligent to there customers needs. Beware that you will either have to cut your prescription during the month and go against your prescriber’s instructions for dosage so you don’t have to go 1-2 days without your prescription that you need for well being. I’ve been taking this medication for 5 years and used other Publix pharmacy’s and this one is the worst pharmacy I’ve ever used and that’s saying a lot. They treat you like your mental health and well being means absolutely nothing and that you shouldn’t be upset for there poor execution and customer service. Will definitely switch pharmacy and company going forward and whoever is in charge of this Publix should really do something to address this because I’m sure I’m not the only one with this issue."

"The Hispanic female pharmacist is rude, unprofessional, and downright nasty. I moved from Tallahassee to Miami for the summer for an internship with the National Institutes Of Health, and I had a medication that I CANNOT function without and not having it puts my life at risk. I called ahead over a week in advance and they told me they would call the one in Tally and have them transfer it. I gave them my phone number, and they said if there were any issues they would call me back. I foolishly trusted them. When I arrived I had been without meds for 3 days and was ill to the point that I had to miss work. I had to wait because they claimed they ordered it in. Drove 45 minutes to this ghetto Publix only to be told that they do not stock the meds, I don’t have any refills, and then was told I was trying to pull something and she threatened me with calling the cops, despite the fact the medication has zero recreational value that I’m aware of. Come to find out, this world’s dumbest pharmacist called and had it cancelled but NEVER transferred. I called my home Publix pharmacy, and they immediately reinstated and refilled the script. I will be reporting this woman to corporate and any other agencies that could be involved including the pharmacy board. Almost killing a patient out of idiocy, sheer incompetence, and laziness is NOT OKAY! AVOID AT ALL COSTS!!! I had to drive 7 hours for my meds because of a horrible pharmacist. If you MUST go here, avoid the Hispanic female at ALL COSTS!"

"Wendy and Lauren have been so helpful with my prescriptions. Always super helpful and informative. I really love the how they are proactive to have my medication ready. Thank you ladies!!!!"

"Is Wendy the best pharmacist in all of Florida? Probably. She's extremely helpful and positive and made a lasting impression. She and her team always have my prescriptions ready on time if not a little early and they make coming here such a pleasant experience."