Walgreens Pharmacy

"There WAS an amazingly caring pharmacist working at this location for the past year or so. I think her name was Alesha? I'm not exactly sure of her name. She was amazing and took the time to explain everything and even my options when there was a national shortage of my medication. I'd give 5 stars if she were still there, but apparently, she moved. This just leaves us with the "other pharmacist", now...he's an older gentleman who doesn't seem to care or even want to HELP people. Every other Walgreens my family has ever used were willing to fill prescriptions 1, sometimes 2, days early, because it's completely legal to do so, especially when it's for a long-time customer, who is asking for a 1 day early refill, so as to not have to travel all the way out to the pharmacy just to be told "No, we won't fill it 1 day early, because it's my, the pharmacist's, decision." That's it. He could really use a bit more empathy and understanding of what his customers need; some grace and understanding that most of us aren't trying to "pull one over on him." The reality is that we'll be looking for a new, much more personable, and empathetic professional pharmacist. One who doesn't mind helping and working WITH their patients--instead of treating them like drug-seeking junkies--and not just a dismissive person who seems like they detest having to engage with patients (whom are just looking for their prescribed medication). The pharmacist's poor professionalism and disregard for his patients warrants 0 stars! I left 2 stars because the techs and other pharmacy assistants are actually kind and helpful. Kudos to them! Maybe this "other pharmacist" needs to be treated the way he treats some of the patients and just be sent away?"

"Scheduled a Covid booster shot and there's no one to give the shot. They didn't even bother calling us ."

"Kyla in the pharmacy was unreasonably aggressive and rude. There were issues with medications and she did not start off with any information in order for me to try and figure out how to help or what was going on. She then asked if I was even listening or if I was just patronizing her, when she was clearly just already angry before she called. She has the worst customer service skills I have ever experinced."

"Jenna and the rest of the pharmacy gals go above and beyond! Amazing service and care."

"Very helpful sales staff. Pharmacy orders ready when promised. Drive thru window for pharmacy drop off and pick up."