NAPA Auto Parts - J & K Auto Parts

"Fast, friendly service. We needed new batteries and a cable for our boat. We ordered online, came to the store, and Justin made up the cable and lugs - just as we needed."

"These guys are awesome. Very knowledgeable and helpful. Devin was amazing. He went above and beyond to make sure we got what we needed."

"I purchased a battery and paid online and got an extra 20% off. Costco didn't even have the battery I needed and Napa ended up being cheaper anyways. The guy who waited on us was friendly and our order was ready when we got there."

"I just had the best experience I've ever had in a retail store. My company Aries Refrigeration have used this Napa for years for our Auto Parts needs and shop supplies. I am an HVAC tech with the company however my boss asked me to do a little light body work on one of our service trucks. So yesterday I went in and bought Bondo from Brian and went about my business. I didn't ask him too many questions because I didn't want to make it seem like I didn't know what I was doing. So I bonded the roof yesterday and today whenever I came back to sand it the product was flaking off and cracking off and was just terrible. So with great frustration and despair I drove back up to the Napa and met with Brian again this time I laid it all out for him and told him everything that I had done and about my lack of skill level and what have you. Brian was patient and heard me out was an active listner then went on to give me a complete lesson on how to professionally do Bondo on any Automotive surface. I was absolutely positively blown away with his professionalism and his ability to take ownership in my issue and not make me feel like like a complete loser because I didn't know how to properly install Bondo. Brian went way above and beyond what I was expecting to happen when I went to the Napa today. I've had multiple encounters with Brian and no matter how busy they are or what's going on in the store (and that place gets very hectic) he always stays cool calm and collected and keeps a smile on his face. His actions show just how much pride he takes in his job there and how he represents Napa and all the product lines they sell. In this day and age it's very rare to have this type of experience in a retail environment. This is why my company and I will be Napa customers for life. Once again, Brian, thanks so much for the wonderful experience today and for taking the time to help me and providing a solution to my problem. I can most definitely see you in a C level position one day with NAPA!!"

"Googled wipers and Napa did not appear. Luckily I was in the area and was able to see it. Great help and assistance with wipers I was looking for from the Julie at the register. She even was able to ask Javier to replace them for me. Really nice to see good customer service still exist."