Chase Bank

"I had to give a review after reading some of them other ones. Every time I come here I have a very good experience. And the people that work here are very professional. I drive all the way from Conway because I prefer going to this particular branch...."

"Don't expect to be able to use this bank or it's services. The parking lot apparently gets used as a valet parking lot, which results in the self service isles being blocked and unusable as they instead have cars parked in them diagonally so nobody can even get through. People double park in the handicap spots without even having the placard for it. Overall a complete joke of a location."

"They made up a problem that didn't exist, to get me to open a checking account. After my mortgage was sold to Chase, a Banker at this branch told me, if I want to avoid a $12 fee to pay my chase mortgage, then I had use a chase checking account to make the payment. This required me to open a new checking account which I didn't need or want. This didn't sound right, but i opened the checking account and decided to wait few months to see where the $12 fee occurred. There was no penalties in paying my mortgage with a non-chase account. The only fee that occurred was due to inactivity on the chase checking account I didn't want or need. I tried to escalate my situation to the District Manager and have this banker fired, however no one seemed to care. Probably because at the end of the day he's still making money for Chase. I have no trust in Chase and I’ll never use them again for my business or personal banking. Take your banking across the street to Fairwinds and you'll be much happier."

"Signed up for new business accounts here earlier this year. Chase representative told me to my face that with the new accounts I would be reimbursed for all non-chase ATM withdrawal fees. Came back from working two months abroad. Saw a list of fees for non-Chase ATM withdrawals. Inquired about when I would get reimbursed and the response was “we can reimburse one non-chase atm fee a year” Apparently the Chase rep at this location straight lied to my face."

"No after no, after no. Simple banking? NOT here. Want to open an account? NOT here. They don’t have the people to o do it. Bring your minor child to change pin on debit card. Can’t do it here even if accompanied by the parent/owner of that account! Because the minor has no id with him. No, after no, after no. I was told “it’s the same everywhere”. “Prove me wrong”. The teller said."